This was a very unique project where we tried to study the management of "Dabbawalas of Mumbai" and exploring how it would be effectively used in a Courier system.
These Mindmaps were prepared for Prof. Anirudha Joshi's Lectures and handouts those are designed for HCI Workshops/ Courses.
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Spring HCI workshop IIT Bombay
Spring HCI Workshop 2008 @ IIT Bombay