FutureLearn User Experience

As one of the founding team members of this ed-tech startup, I was responsible for representing the user experience at the senior level of the company. I was focused on deeply understanding the users needs and creating an outstanding user experience, whilst embedding a user-centric culture into the organisation, and building a productive and collaborative UX, design and research team.

(In addition, I also oversaw the brand experience for which I have created a separate set of work samples in the 'more projects' section below.)

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Lucy Blackwell
Chief Experience Officer at FutureLearn London, United Kingdom