Championed and led usability engineering effort for the next generation of Netscape’s client product which included the web browser, email, discussion groups, calendar and push technology. Planned and conducted full range of usability studies on strategic product components leading to usability improvements across the user interface. Teamed with cross- functional groups to incorporate recommendations, define functionality, and design the new product user interface.
Championed and led usability engineering effort for the next generation of Netscape’s client product which included the web browser, email, discussion groups, calendar and push technology. This is an image of the email client I provided in-depth user feedback on.
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Netscape - User Research
Championed and led usability engineering effort for the next generation of Netscape’s client product which included the web browser, email, discussion groups, calendar and push technology. Planned and conducted full range of usability studies on strategic product components leading to usability improvements across the user interface. Teamed with cross- functional groups to incorporate recommendations, define functionality, and design the new product user interface.
Available
Freelance, Full-time
Monica Heidelberg
User Experience Designer, Strategist, Researcher
San Francisco, CA