Wells Fargo Retail Banking Digital - Interaction Design - Video Chat
Wells Fargo Retail Banking Digital - Interaction Design - Video Chat from Monica Heidelberg
Wells Fargo Retail Banking Digital - Interaction Design - Video Chat

Led User Experience Design effort on Wells Fargo Video Chat technology sales Initiative on WellsFargo.com
- Led project teams and managed user experience activities to deliver high quality deliverables, on-time throughout design, development and testing cycle
- Served as primary User Experience point of contact with clients and partners on large-scale high profile project
- Collaborated with global cross-functional team and third-party technology vendor throughout all phases of project lifecycle
- Gathered requirements and integrated business objectives and technical constraints while optimizing user experience
- Defined user scenarios, navigational structures, user flows, interaction model and detailed wireframe and design specifications

- Led User Experience Design effort on Wells Fargo Video Chat technology sales Initiative on WellsFargo.com - Gathered requirements and integrated business objectives and technical constraints while optimizing user experience - Defined user scenarios, navigational structures, user flows, interaction model and detailed wireframe and design specifications - This illustrates the navigation flow as depicted in my interaction design wireframe and specification
- Led User Experience Design effort on Wells Fargo Video Chat technology sales Initiative on WellsFargo.com - Led and managed user experience design effort which included interaction design, visual design and content strategy artifacts - Defined user scenarios, navigational structures, user flows, interaction model and detailed wireframe and design specifications - This is a sample page from my interaction design wireframe and specification detailing the interactions for all the buttons and controls on the video chat window.
- Led user experience design effort which included interaction design, visual design, and content strategy artifacts - Sample of high fidelity Visual Design mockup of video chat window
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Wells Fargo Retail Banking Digital - Interaction Design - Video Chat

Led User Experience Design effort on Wells Fargo Video Chat technology sales Initiative on WellsFargo.com
- Led project teams and managed user experience activities to deliver high quality deliverables, on-time throughout design, development and testing cycle
- Served as primary User Experience point of contact with clients and partners on large-scale high profile project
- Collaborated with global cross-functional team and third-party technology vendor throughout all phases of project lifecycle
- Gathered requirements and integrated business objectives and technical constraints while optimizing user experience
- Defined user scenarios, navigational structures, user flows, interaction model and detailed wireframe and design specifications

Available
Freelance, Full-time
Monica Heidelberg
User Experience Designer, Strategist, Researcher San Francisco, CA