Process Mapping - Process mapping techniques were used to develop a content sharing strategy that maximizes the leverage of the content management system.
Customized Solutions - The content management system enables delivery of solutions that customize selection of topics, search results, and document delivery.
Content Taxonomy - Development of a complex content taxonomy and topic object mapping to ensure effective content management system implementation
Integrated Search Engine - Search results combine the best industry resources with a database of best practice documents developed with industry leading subject matter experts.
Integrated Search Engine - Vertical search engine indexes high-value web sites from reputable manufacturers, government, and industry organizations optimizing the quality of results.
Storyboarding - Storyboarding process utilized to define customer needs during the customization process.
Online and Printable Content - Documents are comprised of printable checklists, step-by-steps, and inspection sheets focused on improving quality before, during and after construction.
Graphic-centric Content - Each topic contains a complete set of Best Practice documents that use illustrations and real-world photography to communicate to a wide audience.
Sales Presentations - Compelling presentations created to demonstrate the value of the product are used as sales tools.
Customer Research Feedback - Customer feedback gathered using quantitative methods such as rate this page surveys and web site analytics, and qualitative survey tools for more specific information.
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