Final redesign proposal taken as recommendation by the client’s supplier - Handicare (BV, NL) // Study on the controller that is actually installed on their wheelchair. Grounded by a first usability test the task-flow was mapped and presented to the client. A new flow was proposed and a new embodiment, prototyped. The redesign re-introducing mechanical/tactile feedback and physical wheels coupled with the digital functions. Both features highly appreciated by the end user (ageing from 75 to 90 years old) in the final test.
Task Flow mapped from the original controller - Handicare (BV, NL) // Study on the controller that is actually installed on their wheelchair. Grounded by a first usability test the task-flow was mapped and presented to the client. A new flow was proposed and a new embodiment, prototyped. The redesign re-introducing mechanical/tactile feedback and physical wheels coupled with the digital functions. Both features highly appreciated by the end user (ageing from 75 to 90 years old) in the final test.
Task Flow proposed for the redesign - Handicare (BV, NL) // Study on the controller that is actually installed on their wheelchair. Grounded by a first usability test the task-flow was mapped and presented to the client. A new flow was proposed and a new embodiment, prototyped. The redesign re-introducing mechanical/tactile feedback and physical wheels coupled with the digital functions. Both features highly appreciated by the end user (ageing from 75 to 90 years old) in the final test.
Final redesign from user perspective - Handicare (BV, NL) // Study on the controller that is actually installed on their wheelchair. Grounded by a first usability test the task-flow was mapped and presented to the client. A new flow was proposed and a new embodiment, prototyped. The redesign re-introducing mechanical/tactile feedback and physical wheels coupled with the digital functions. Both features highly appreciated by the end user (ageing from 75 to 90 years old) in the final test.
Tangible Wheels replacing hidden menu options - Handicare (BV, NL) // Study on the controller that is actually installed on their wheelchair. Grounded by a first usability test the task-flow was mapped and presented to the client. A new flow was proposed and a new embodiment, prototyped. The redesign re-introducing mechanical/tactile feedback and physical wheels coupled with the digital functions. Both features highly appreciated by the end user (ageing from 75 to 90 years old) in the final test.
gLike
Handicare BV -- Powered Wheelchair Controller Redesign
Bernardo van de...
Service & Experience Design Consultant Amsterdam, Netherlands