Find a Truck/ Find a customer for a truck
Find a Truck/ Find a customer for a truck from Shweta Sali
Find a Truck/ Find a customer for a truck

This project was undertaken at IDC, IITB. It is a Mobile application that helps long-distance freelance truck drivers find and manage customers. I came up with the design after analysing the results of 21 contextual inquiries conducted in Maharastra, Gujarat and Tamil Nadu. An application was designed on the basis of the findings and was iteratively improved through feedback from truck drivers. The application was prototyped on Nokia N95 phones and shown to 6 truck drivers and 3 potential customers in Maharashtra. The application helps customers find long-distance
freelance truck drivers on a specific route on a specified date. The system widens the truck drivers’ choice for customers. The system proposes intelligent search to help truck drivers optimise their business and yet tries to be fair to all drivers.The advantages of the system are both ways. It enables truck drivers find new customers and optimises their business.

Mobile phone desktop of a truck driver - The desktop shows agenda for a week. On clicking on a particular date, the user can select whether he wants to schedule a journey or take holiday.
User searching for Truck - The user searching for a truck will fill in the details of the journey. All the fields are list boxes which helps in easy input. The fields are pre-populated with data based on geographical information available about the user.
Call log screen on truck driver's phone - The call log not only shows the name of the calling customer but also brief description of the journey details as the contextual inquiries suggest that the truck driver remember their customers not by their name but by their journey details.
Truck driver calling a customer screen - When a truck driver calls his customer, the screen shows details like what type of load and quantity of the load. In this image, the load is half the load carrying capacity of the truck. This helps the truck driver in carrying partial loads from different customers on the same journey
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Find a Truck/ Find a customer for a truck

This project was undertaken at IDC, IITB. It is a Mobile application that helps long-distance freelance truck drivers find and manage customers. I came up with the design after analysing the results of 21 contextual inquiries conducted in Maharastra, Gujarat and Tamil Nadu. An application was designed on the basis of the findings and was iteratively improved through feedback from truck drivers. The application was prototyped on Nokia N95 phones and shown to 6 truck drivers and 3 potential customers in Maharashtra. The application helps customers find long-distance
freelance truck drivers on a specific route on a specified date. The system widens the truck drivers’ choice for customers. The system proposes intelligent search to help truck drivers optimise their business and yet tries to be fair to all drivers.The advantages of the system are both ways. It enables truck drivers find new customers and optimises their business.

Shweta Sali
Mumbai, India