I specifically observed a problem in GREGGS stores, in that there were often large queues, with high pressure and fast sales at the front of the queue, leading to a difficult situation for customers. This combined with a marketing opportunity that is in line with GREGGS' current trajectory towards a focus on health, the environment and student markets, and in the climate of the addition of a new law, and new trends setting out a growing market in re-usable bags, set up the insight that would guide this project.
Through considered personal demographic research at peak times, I set out a case for targeting students with the product. The above data is compiled from two visits to wildly different greggs locations, both at lunchtime, one in the CBD, and one in a student-centric area.
I developed the design through physical, rapid prototyping, and sketching. I decided that in terms of graphics, 'less is more', as it would fit in with the new, cleaner brand image more popular with younger generations.
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