Nov 2019 - Present (1 year 10 months)
Organize and report campaign performance.
Increased company average email open rate from 10% to 16% in first year. Increased email conversions by 10% in first year.
Created 3 successful processes to enhance UIX.
Increased social media engagement by 5% on Facebook in 6 months.
Developed planning strategies to streamline asset-production process.
Jul 2019 - Nov 2019 (4 months)
Organized tasks effectively according to department to ensure efficient work-days.
Conducted all office communications to donors, volunteers and participants, from the organization
Processed all documents, paperwork and forms relating to a SalesForce inventory of 500+
Scheduled, maintained, altered, and cancelled donor appointments/services as needed
Marketing & Communications Intern
Oct 2018 - Mar 2019 (5 months)
As an intern for this company I created and maintained all customer communications;
-Managed all social media profiles and blog content
-Created and organized email campaigns
-Responded to all customer inquiries and communications
Also in this position I created material and content for investor relations projects;
-Prepared press kits and presentations
-Created crowdfunding campaigns
Lead Dietary Assistant
CHI St. Joseph Health Care
Mar 2015 - Dec 2017 (2 years 9 months)
Designed 4 new training manuals for new-hires and 2 refresher-courses for current employees
Reduced administrative duties for dietary staff, corresponding to daily-average of 150 patients
Coached and guided team of 5 into maintaining minimal-err status
Demonstrated autonomy and compassion to placate distraught patients in a sensitive environment