Carol-Marie Sneed

I am a Product Operations Specialist dedicated to solving the "Safety Pendulum", the challenge of protecting users without stifling the creativity that drives platform growth. With 7+ years of experience across Google TV, YouTube Originals, and Warner Bros, I help organizations operationalize safety architectures that scale across mixed audiences, protecting the 13-17 demographic while ensuring creative freedom for adults.

My Philosophy:

I believe that applying a "one size fits all" safety policy inevitably fails. Effective Trust & Safety isn't just about enforcement; it is about business viability. By translating abstract policy mandates (COPPA, Responsible AI, Brand Safety) into clear, engineering ready requirements, I help platforms avoid regulatory liability and build the long term user trust required for innovation.

Core Expertise:

- Operationalizing Safety: Bridging the gap between "Policy says X" and "The Model does Y" to ensure safety features are built into the product roadmap, not added as an afterthought.

- GenAI Governance: Designing technical validation frameworks for AI integrations (hallucination detection, prompt injection handling) to ensure responsible deployment.

- Regulatory Execution: Managing high stakes compliance programs for global partners, including Disney+ (Child Safety), Coca-Cola (Teen Privacy), and Bethesda (Gaming Violence).

Currently, I serve as a Safety Operations Lead at Google TV, overseeing the "Youth & Family" content workflow for 250M+ devices. I am also pursuing an M.S. in Technology Leadership at Brown University, specifically researching Trust & Safety in Automation to help build the next generation of safe, immersive technology.