Jessica Heard

* Design/edit drawings and set up production files * Preflight and production of all printed and plotted materials * Prepare various substrates for application * Cut, weed, mask, print, laminate and apply vinyl * Install/remove vinyl and small signs * Manage team in Department Manager's absence * Assist in the set-up of route files and routing raw materials * Inventory all materials as required * Assist in fabrication and manufacture of signs * Accurately read work orders, document finished product, and create packing slips * Clean and maintain company production equipment * Order supplies as needed and maintain records * Travel to job locations to assist in the survey of work areas * Check status of permit approvals * Hands-On, mechanical mindset. Experience with shop tools * Learn new technologies, skills and techniques to become an ever-improving sign maker

* Provide excellent customer service * Consult and design one-on-one with clients to create custom work * Production of all printed materials * Correspond and follow up with clients through email and over the phone * Delivery of final product and store-to-store transfers * All opening and closing procedures * Build invoices and take payments * Accuracy in design and strong attention to detail * Critically think to solve issues both mechanical and client based * Deadline management and strategic planning * Help develop and promote marketing and advertising strategies

Cosmetics Associate Manager of People * Provide excellent customer service * Drive sales with strategic planning * Develop team members through coaching and constructive feedback * Perform daily opening and closing procedures at store location * Complete and maintain daily paperwork, Kronos records, and timekeeping * Sustain superior auditing standards * Receive and account for incoming stock, inventory, and merchandise * Construct and maintain visual merchandising and planograms * Achieve top efficiency using evaluating metrics * Conduct physical inventories * Train all levels of employees from associates to managers * Communicate and interacts with the corporate office and other affiliates * Maintain store cleanliness standards * Supervise cash register use and cash auditing * Perform all operational tasks * Manage payroll * Lead by example and employ quick problem-solving skills * Organize, arrange, and maintain back room storage and inventory overflow