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User Experience Manager

Jessica De La Cruz

Kansas City, MO
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  • About
  • About

    I have been a User Experience Designer and Researcher for seven years. Last year, I was promoted to be a Product User Experience Manager. Since then I have been actively working on defining the UX process not only within the Product Management team but also across the organization.

    I'm currently working on getting my Master's in Information and Data Visualization, from the Maryland Institute College of Art, which will help me improve my understanding of how users digest and observe data and gain knowledge of other methodologies that would provide me better insights.

    I'm a life-long learner and actively involved in the design community in Kansas City. I have mentored and worked with high school and college students, and educators to teach them how to leverage the tools and methodologies of the user-centered design process and how to apply it to their business, community, or life. Recently, I served a guest lecturer at UMKC Henry W. Bloch School of Management E-Scholar program, which allowed young entrepreneurs to learn about the HCD process and how it applied to their business development.

  • Education
    • Bachelor of Fine Arts Industrial Design
      School of Architecture Design and Planning
      2008 - 2012
    • English
      Johnson County Community College
      2005 - 2008
  • Experience
    • Interaction Designer
      Cerner
      Kansas City, MO
      Apr 2014 - Present (12 years 2 months)
    • Experience Designer
      DST Systems
      Jan 2013 - Present (13 years 5 months)
    • Design Intern
      DST Systems
      May 2012 - Dec 2012 (7 months)
    • Shop Tech Assistant
      University of Kansas
      Aug 2011 - Jul 2012 (11 months)
      Common Shop
      Supervised and assisted wood shop users
    • Design Teaching Assistant
      University of Kansas
      Jan 2012 - Jun 2012 (5 months)
      Think, Make Design Foundations Dept.
      Supervised and assisted students with first year projects
    • Office of Admissions Assistant
      University of Kansas
      Oct 2010 - May 2012 (1 year 7 months)
      Processed prospective student’s data
    • Intern
      Infinity Leather Shop
      Sep 2011 - Dec 2011 (3 months)
      Collaborated in handbag assembly and fabrication
    • Teller 3
      Capitol Federal Bank
      Mar 2008 - Oct 2010 (2 years 7 months)
      Advised and assisted customers with account and service inquiries
    • Volunteer
      El Centro Inc. Service Center
      Jan 2005 - May 2005 (4 months)
      Assisted and served hispanic communities in need
  • Awards

    2011-2012 IDSA Design Learning Challenge award recipient

  • Affiliations

    IDSA, UXPA

  • Industries
    • Services
  • Skills
    • Design Management
    • Industrial Design
    • Interaction Design
  • On Coroflot
    @Jcrux, member since 2010
    • Following 4
    • Followers 3
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