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UX Lead
London, United Kingdom
Sep 2021 - Feb 2023 (1 year 5 months)
Built a methodology that successfully delivered UX ideas from Design Thinking workshops, shared IDxA methodologies and produced strategy guidelines, determined business requirements around user needs utilising existing testing techniques, and later communicated results with wireframes and prototypes to stakeholders—ensured increased development velocity and delivered on time and within budget. Given visual Information Architecture and defined ecosystem from the available applications produced comprehensive user-flows that support existing CX processes. Lead the team objectives and breakdown activities.
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CX/UX Lead
London, United Kingdom
Mar 2021 - Sep 2021 (6 months)
Increased productivity and agility response on digital projects, delivering UX concepts, Design Thinking workshops, communicating IDxA methodologies and CX/UX strategy guidelines, supporting digital maturity growth.
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CX/UX and Digital Strategy Expert
London, United Kingdom
Feb 2017 - Feb 2020 (3 years)
Providing subject matter expertise to a great transformation digital programmes focusing on Customer & User Experience and Front-End developing improving ecosystems, workflows or processes and automating processes with enhanced expertise in the Finance, Trading, Oil and Gas industries.
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Senior UX/UI
London, United Kingdom
Jan 2016 - Jan 2017 (1 year)
Recruit UX Professionals to support product design and development. Managed workforce as well as sustained backlog creation and refinement. Organised Discovery sessions, which increased Client Portfolio, offering viable solutions and strengthening client relationships, reducing side costs. Projects include user flows, wireframes, and responsive prototypes.
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Lead UX/UI
London, United Kingdom
Aug 2013 - Jan 2016 (2 years 5 months)
Leading the UX Design team to ensure: fluent workflows, reduce time-consuming tasks by delegating work throughout the designer skills, remove weaknesses on team members and helping the senior management to make cost-effective decisions by knowledge sharing workshops and working closely with developers, designers and senior management. Lead client seminars, discovery sessions, usability testing sessions on products and user research. Develop UX strategy and adapting the Agile Methodology so as the UX team and Front&Back-End developers teams in London and Mumbai were aligned.
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UX/Digital designer
London, United Kingdom
Jan 2014 - Apr 2014 (3 months)
Specialities: User Centered Design (UCD) / High fidelity prototyping, click through wire-framing and sketching / Web design / User experience / Visual design / Web design / Usability analysis / Image optimisation / Branding development / Responsive design
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UI/Digital Designer
Money Debt and Credit Group plc
Feb 2013 - Aug 2013 (6 months)
Develop the Information Architecture, Menu Structure and Navigation, the Visual design and Front End developing from the Content Management System and the several websites, web-apps and native applications. Visual design and Web Usability improvements analysing markup (HTML) for web apps, usability testing for responsive sites on Mobile devices.
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UX/Digital Designer
London, United Kingdom
Jun 2012 - Oct 2012 (4 months)
Specialities: Brand development / UX design / Web design and development / Email marketing campaigns / Web analysis and optimisation / Paypal payment setup / Print design / Social Media set-up and strategies for increase the user visits
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UX/UI - Digital Designer
RCTP Productions
Dec 2011 - Jun 2012 (6 months)
Leading a team, optimising the workflows and sharing knowledge as well as acting as a translator between the business and the developing team. Relevant tasks performed was:
Generate the site Information Architecture, defined the process flows and user journeys, develop from ideation to completion UX related works as well as supporting the marketing teams, tracking analytics and supervising the Front-End development so that the work delivered followed the Web Usability guidelines.
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UI/UX - Digital Designer
London, United Kingdom
Nov 2011 - Jan 2012 (2 months)
Analise and structure the Information Architecture of the site and develop a new menu structure and navigation to improve findability and usability. LTR optimisation for the Chinese version of the site. Established low-mid fidelity mocks and high-fidelity mocks in HTML/CSS following guidelines up to the Accessibility AA standards
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Digital/Web Designer
Curacao
Jul 2011 - Sep 2011 (2 months)
Develop the Brandbook and set the guidelines for marketing including social media. Design the for Desktop and Mobile and developed in HTML/CSS high fidelity mocks, assuring that the markup was up to the Web Usability standards and directives of the W3C and Accessibility up to AA.
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Web/Graphic Designer
London, United Kingdom
May 2011 - Jun 2011 (1 month)
Design for Desktop and Mobile, as well as optimise and manipulate the images with photoshop. Develop the band branding, delivering Logo guidelines, colour scheme and formats for digital and print
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Web and Graphic Designer
London, United Kingdom
Jun 2009 - Nov 2009 (5 months)
Designing the Website, making use of HTML/CSS and Flash 2D animations. Optimise the images to display in the galleries with Photoshop.
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Graphic/Web designer and Photography
Curacao
Apr 2005 - May 2007 (2 years 1 month)
Design the for Desktop and Mobile and developed in HTML/CSS high fidelity mocks, assuring that the markup was up to the Web Usability standards and directives of the W3C and Accessibility up to AA.