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Graphics Manager
All Type Truck & Trailer
Mar 2013 - Present (13 years 3 months)
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Graphic Designer
Karen Black Design
2008 - Present (18 years)
• Created and designed logo, website and marketing package for a local spa/salon
• Designed corporate Christmas card and Holiday Banquet program
• Designed t-shirts, invitations and flyers for a fund-raising team
• Designed, updated and distributed a monthly newsletter for an inspirational women’s support group
• Designed miscellaneous stationary items including baby announcements, birthday, wedding and shower invitations
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Marketing Director
LaVida Massage
Sep 2011 - Mar 2013 (1 year 6 months)
• Lead the development and creation of all collateral for corporate and unit level support
• Provide network support for all graphic design issues an special projects
• Manage a library of ad slicks, templates and other various graphic components used to support both the corporate office and the network
• Spearhead continuous research into new products and material suitable for marketing the LaVida brand
• Manage Social Media Marketing in all facets, including Constant Contact email marketing, Facebook and Twitter
• Liaison between corporate and PR firm
• Monitor, approve and enforce advertising and brand standards throughout the network
• Research new printers, obtain quotes, oversee printer’s operations
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Marketing Analyst
Team Detroit
Mar 2007 - Feb 2009 (1 year 11 months)
• Designed and maintained website graphics for Ad-Insights, Ad-Activity, and Ad-Value
• Integrated and managed the daily, weekly and monthly outside data inputs into the Ad-Insights database
• Maintained daily client contact to deliver requests of the Ad-Insights system above and beyond the normal monthly reports
• Main point of contact for users of Ad-Insights acting as the expert on where and how to get data
• Supported the Ad-Insights Supervisor in special projects and requests on an “as needed” basis
• Recommended measures to improve work process methods, equipment performance, and quality of product
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Account Coordinator
Archway Marketing Services
Nov 2005 - Sep 2006 (10 months)
• Managed all phases of estimating procedures, from obtaining perspective job information through calling
clients with formal pricing
• Executed promotions on assigned accounts, including monitoring program activity, communicating
with the client on program details and providing recommendations on program execution
• Responsible for management of inventory, inventory procurement management, usage analysis,
and replenishment timelines
• Kept the Account Manager informed of all client inquiries, concerns, and matters of significance
• Utilized multiple internal systems to facilitate promotion execution
• Contributed to the development and growth of existing business by informing Account Manager of
new business opportunities and opportunities to expand current business
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Sales Analyst
ThyssenKrupp budd
2002 - 2005 (3 years)
• Responsible for monthly financial and volume forecasting and reporting to Corporate HQ and weekly volume
forecasting/reporting to manufacturing plants
• Input and monitoring of schedules, reporting, and database with constant monitoring of plant shipping/receiving
reports, as well as auditing and tracking errors and problem resolution
• Main liaison between the customer and manufacturing facilities
• Prepared, composed, and updated, a variety of internal and external correspondence
• Prioritized and tracked time-sensitive events and assignments to ensure timely completion
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Administrative Manager
Cameron Ashley Building Products
2001 - 2002 (1 year)
• Managed administrative business office, staff, accounts payable and coordinated accounts receivable
• Responsible for purchase orders, receipts and expense report reconciliation, monitored financial and sales records
• Managed employee files, payroll, benefits and new hire orientation
• Arranged and set up meetings and conferences as directed, provided information and assistance, and routed callers
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Customer Relations Manager
Home Preview Channel
1999 - 2001 (2 years)
• Managed staff of eleven customer service representatives, graphic designers, administrative staff, photographers, and accounts receivables
• Responsible for employee hiring, orientation, training, and discipline
• Built Customer Relations program from ground-up for this new start-up company, created and implemented training exercises, manuals, processes and reports, as well as service database
• Coordinated customer relations activities with marketing, sales and technical departments
• Organized and participated in meetings, conferences, seminars and other events to receive information relevant to current and future projects