King of Prussia, PA
May 2012 - Present (9 years 4 months)
In my current position, I have a vast array of experiences. I work on solving customer bugs and enhancements in our software on the escalation team, which requires a quick turnaround with an effective solution. I've also been working on integrating our client/server application with a new web-based user interface, as well as developing our iPad application. I work heavily with SQL and C#/.net, as well as testing and analyzing data. I interface with team members on a daily basis, working with other developers, our QA team, and product/project managers to plan and execute the design.
Technology Graduate Assistant
Aug 2009 - May 2012 (2 years 9 months)
Assisted Professors in creating spreadsheets, presentations, and additional documentation. Took responsibility of the registration process of the annual Children’s Literature Conference, including contacting participants, receiving forms, entering information, creating mailings, etc. Answered phone calls/questions regarding the conference. Supervised classes, as needed.
Progressive Business Publications
Jan 2012 - Apr 2012 (3 months)
Created SQL stored procedures to update and process database information with SQL Management Studio. Updated and created new functionality for an XML driven internal web site. Researched and implemented new help desk software for internal customers and developers. Responsible for organizing and allowing access to Google Analytics data.
Jun 2010 - Nov 2011 (1 year 5 months)
Created and modified marketing materials for both web-based and print-based media. Assisted in web site updates and recreation, using database design. Created PDF forms and templates for ease of use. Entered customer information into the company database, ran credit reports, and monitored incoming messages.
IT Summer Intern
Air Products and Chemicals
May 2011 - Aug 2011 (3 months)
Redesigned the internal Sharepoint site for the architects in the Information Technology organization, creating a more user-friendly navigation and layout. Worked on design and layout of an enterprise video website. Created icons and landing pages for mobile devices. Scheduled and attended meetings and conferences. Worked with numerous employees throughout IT and non-IT departments.
Suzy Rae Design
Jun 2007 - Aug 2009 (2 years 2 months)
Worked with clients on a regular basis to fit their needs. Created various print collateral from initial ideas to completed design. Prepared files for production, as well as communicated with printers. Continuously organized files and archives in our system. Worked directly with customers, both in meetings and over the phone.