Asst. Front Office Manager
Renaissance Raleigh North Hills
Oct 2014 - Present (7 years)
The Renaissance Del Monte Lodge by Marriott
Jul 2010 - Present (11 years 3 months)
Maintaining ongoing communication and collaboration with management by creating, analyzing and distributing quality assurance reports and weekly satisfaction reports, serving as an on-site liaison for the sales team, and assisting in creating graphic collateral for various departments.
Trained in reception, housekeeping, payroll and accounting.
Front End Manager
Jun 2005 - Jun 2011 (6 years)
Overseeing the front end activities including cashiers, packers, service desk, etc. Counting the banks at night and preparing the daily deposit.
Aug 2007 - May 2011 (3 years 9 months)
Delivered Flowers and Deli, Bakery and other Catering orders