Michael A. Chapman

>Lead store Management, Planning and Development. Utilizing the strengths of highly effective customer service associates Ensuring an exceptional customer service experience. >Merchandising & simplifying overall store appearance. >Continuously evaluate a safe and customer minded environment while focusing on advancing company brand.

Inc. Niagara Falls, NY Perishable and Non-Perishable Department Management / Sign Shop >Handled daily Management for several departments utilizing strong customer service skills, an understanding of marketing images and standards. >Planned displays for maximizing customer perception and sales. >Directly effected sales with a constant 1.5% growth over prior years. >Artwork provided for Tops through my cooperative art studio Including display and contest works.

>Design of logos and digital print media for a variety of projects. Utilizing graphics layout programs and multiple media. Skills Skill Name Skill Level Last Used Experience Adobe Photoshop Intermediate Currently Used 17 years Adobe Illustrator Intermediate Currently Used 13 years Microsoft/Libre Office Expert Currently Used 15 years Management/Leadership Intermediate Currently Used 16 years Design/Illustration Intermediate Currently Used 14 years