-
Merchandising Service Associate
Indian Trail, NC
Jun 2022 - Present (4 years 1 month)
Executed store layout resets and product displays according to planograms, ensuring accuracy, visual consistency, and brand compliance. Collaborated with team members and vendors to complete merchandising projects, coordinating timelines and resolving on-site issues. Interpreted technical layout instructions to reorganize inventory and optimize product placement within assigned bays. Maintained product bays through restocking, cleaning, and alignment with planogram specifications to support customer experience and sales. Communicated project updates and completion status using internal software systems, ensuring alignment with corporate and vendor requirements. Provided cross-department customer support by applying broad product knowledge to assist with inquiries and problem-solving
-
Owner/Product Designer
Indian Trail, NC
Mar 2022 - Present (4 years 4 months)
Designed and developed niche consumer products from concept to production, including: 3D CAD modeling, engineering drawings, and photorealistic renders
Managed full product lifecycle from CAD to production, including prototyping, fabrication, finishing, and dimensional inspection. Conducted iterative design improvements based on fit, function, and user feedback. Collaborated with overseas manufacturers to refine designs for manufacturability (DFM),
ensuring quality, consistency, and cost efficiency. Produced technical documentation and specifications to support manufacturing and
assembly processes. Built and managed an e-commerce website, overseeing order fulfillment, inventory, and
customer experience. Created product photography and visual assets for marketing campaigns and social media growth. Handled business operations including vendor communication, customer service, and financial tracking.