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Industrial Designer
Abigail Vasquez
Seattle, WA
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About
Currently Studying to become and Industrial Designer at the Art Institute of Seattle. Graduation Summer/Fall 2015.
Extensive work in Financial Services, Insurance, Social Networks, Fabrication, Digital Sketching, and Product Design. -
Education
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Bachelor's Degree Industrial DesignThe Art Institute of Seattle2012 - 2015
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BLD Business LeadershipCollege of St. Mary2008 - 2010
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Biology Pre MedCollege of St. Mary2007 - 2008
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Experience
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GreeterGreenLake Jewelry WorksJul 2014 - Present (11 years 11 months)Currently working on invoicing custom designs to receive payments by thoroughly describing each detail of the item. Processing payments from completed jobs. Greeting new clients and coordinating with which designer will best suit their needs.
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Sr. CoordinatorCapital One ShareBuilderAug 2012 - Jul 2014 (1 year 11 months)Inbound Customer call center working with customers in regard to thier IRA accounts and basic trading within the website.
Worked with teammates to develop tools and processes to to enhance customer expierence.
Mentored newer associates to help develop skills -
Customer SupportLinkedInSep 2010 - Aug 2011 (11 months)
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Dispute SpecialistPayPalSep 2008 - Sep 2010 (2 years)Inbound Customer Support via Phone and Email
Advised both Buyers and Sellers of situational disputes and handled and worked cases based on information provided by both parties.
Worked with sellers with Chargebacks in regard to thier "Seller Protection" and other dispute questions.
Worked with other departments, PayPal agents and E-Bay agents to create the best user experience possible.
Developed the highest standards for Customer Service and Account Security.
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Skills
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Elsewhere on the Web
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On Coroflot@QueenAli, member since 2012
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Following 1
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