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Desktop Publisher | Editor, (The Sentinel)
California Retired Teachers Association, Area V: Evergreen Valley, Division 70
Oct 2004 - Present (21 years 8 months)
California Retired Teachers Association (CalRTA), Div. 70, is also known as the Evergreen Valley Retired Teachers Association (EVRTA). The Sentinel 6-8 page newsletter runs six issues per year, serving 310 retired California educators. The Educators' Dinner program is produced annually.
• Utilized improved tools available for newsletter production with the introduction of Adobe InDesign
• Layout, edit, adjust photographs (Photoshop), create clip art, & write newsletter editorial copy
• Create .png of the 1st page of The Sentinel newsletter as a sample for the Division 70 website
• Educators' Dinner Awards Program layout, edit, and thematic presentation creation for CalRTA, Evergreen, Division 70's annual Scholarship Awards recognizing promising future teachers.
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Cashier | Auditor | Customer Service Representative
REI
Dec 2003 - Present (22 years 6 months)
"REI is a national outdoor retail co-op dedicated to inspiring, educating and outfitting its members and the community for a lifetime of outdoor adventure and stewardship. Founded in 1938." - REI
Cashier (2003-present) | Auditor (2006-present) | Footwear Specialist (2004-2006)
Customer Service Representative (2008-present)
• Created Excel log to track metrics pertaining to new sales shipment channel
• Consistent transaction & banking accuracy; check for legibility on new membership
• Skilled at database search for membership & product information supporting transaction accuracy
• Data entry of membership applications into membership database
• Trained new cashiers; Go-to person for cashiering and audit related questions
• Visual merchandising: ensuring product is organized & product UPC match shelf labels
• Direct customer phone calls, answer questions, and place online orders.
• Footwear Specialist (2004-2006): Footwear sales, stocking
• Recognized for excellence in Customer Service (R.O.C.S. awards) & loss prevention
• Award of Appreciation for going "Above and Beyond" - Andy Merg & Sally Jewell
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Web Designer
Pietro Ortiz Photography
2012 - 2014 (2 years)
Website Re-design, UCSC-Extension: Web Design Certificate Final Project
• Site analysis of the original site identified navigation & presentation improvements
• Researched comparable sites and jQuery slide show options
• Consulted with site owner as the re-design progressed, incorporated owner & classmate feedback
• Documented original and proposed information architecture
• Iterated design of wireframes in Omnigraffle and Photoshop
• Created site mock-up in Photoshop
• Developed website with HTML, CSS, and jQuery modules
• Created PowerPoint presentation to document the final site
Mobile UI App Mock-up, UCSC-Extension: Mobile UI Design
• Brainstormed possible App features with a classmate
• Created high fidelity sketches of iOS app screens
• Created low fidelity wireframes in Basalmiq
• Created high fidelity mockup of app screens and user flows in FluidUI
• Created PowerPoint presentation to document the Fluid UI app mock-up
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Webmaster | Web Design Consultant
BuobCTC
Nov 2004 - Feb 2012 (7 years 3 months)
• Re-built website after crash from paper documentation (HTML, Dreamweaver)
• Web design consultation and site maintenance, as needed.
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GPS & Web Design Consultant
B.A.S.I.C. (Basic and Applied Spatial Information Collaborative) | (Ulistac)
2005 - 2005
B.A.S.I.C. (Basic and Applied Spatial Information Collaborative) also known as Bay Area Shared Information Consortium, a 501(c)3 non-profit.
Ulistac Project Consultation:
• Consulted and trained clients on GPS, data dictionary database & processing
• Graphics & design for Web Map Server dynamic web site
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Technical Coordinator | Webmaster | GPS Specialist
B.A.S.I.C. (Bay Area Shared Information Consortium) | AIMS Corporation
Sep 1998 - Apr 2003 (4 years 7 months)
Applied Earth Science and Distribution of Geographic Data, 501(c)3 non-profit. Staffed in connection with AIMS Corporation (1998). Last located at NASA-Ames Research Park. Also known as: Basic and Applied Spatial Information Collaborative.
(IT) Technical Coordinator (1999-2003)
• Saved company hundreds of dollars taking over IT and web tasks in-house.
• Authored and implemented improved password security policy
• System Administration: desktop setup, troubleshooting, user assistance & training
• Server Administration: Email (SendMail, Dmail), web, & DNS configuration
• Network Administration: Ethernet LAN layout, supervised NAT firewall setup
• IT documentation: Analyzed & documented system specifications and procedures
• Safety Coordinator (2000-2003)
--- Researched and revised Employee Injury & Illness Prevention Handbook
--- Implemented improved workstation ergonomics as Safety Coordinator
--- Facilities: Planned scale office layout, installation, and earthquake safety measures
Webmaster (1999-2003)
• Authored and revised HTML pages, integrated CGI Perl scripts for form handling
• Maintained domain registration and in-house hosting (IIS, Apache web servers)
• Updated web pages to improve navigation and highlight current projects
• Designed & updated brochures and business cards, saving costs by printing in-house
GPS Specialist (1998-2003)
• Trained staff & volunteers on use of Trimble GeoExplorer GPS;
• Created GPS data dictionary databases; researched/evaluated GPS efficiency & accuracy
• Responded to queries from the public about geography, GPS, GIS, RS, & BASIC
• Explained GPS/GIS technical jargon in lay-persons terms educating the public at Digital Trails Day
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Computer Lab Assistant
Milpitas Adult Education Center (BuobCTC)
1998 - 1998
• Assisted with training students with Microsoft Office and basic computer skills
• Photocopied training materials
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Digital Trails (GPS) Intern
B.A.S.I.C. (Bay Area Shared Information Consortium) | AIMS Corporation
1997 - 1997
[A.I.M.S. Corporation provided staffing for B.A.S.I.C. (Bay Area Shared Information Consortium).]
The Digital Trails Program sought accurately map trails in Santa Clara County, California using Trimble GeoExplorer GPS and ESRI ArcGIS for display on the Internet.
• GPS training / public demonstration and GPS mapping data collection
• Database creation (Trimble GeoExplorer GPS data dictionary) and data post-processing
• Revised GPS training field guide and created educational materials (brochures, fliers)
• Website quality analysis: Checked for broken links & content updates; submitted revised content