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Founder & CEO / Manager - Enterprise Agentic AI Automation Architect, Power Platform
West Palm Beach, FL
Oct 2022 - Present (3 years 8 months)
WyzAnt: Data and AI Trainer (10/2022 – Present)
• Facilitate training for professionals and college students on Power Platform and Microsoft 365 via locally in-person and online.
• Maintain a 5.0-star rating on tutoring platform by creating how-to documentation, videos, and lesson plans for students to self-study.
Acadia Healthcare: Senior BI Engineer (03/2025 – 06/2025)
• Developed Power BI reports utilizing Smartsheet data and integrated Snowflake as the data connector to review payroll, employee/contractor hours, and project-based hours, applying advanced DAX calculations for KPI tracking and performance analysis.
• Designed and maintained semantic models using Power BI within the Fabric environment for interactive data visualization and reporting.
Abbott: Lead, M365 & Power Platform Architect (07/2023 – 01/2025)
• Lead the design and deployment of web-based and mobile applications for the AV Project Request Power App for the Abbott AV Systems Engineering team.
• Engineered 30+ complex Power Automate workflows integrating Power Apps, Microsoft Planner, SharePoint, and Dataverse to automate end-to-end processes, including draft request management, conditional task creation, timed notifications, and automated folder/subfolder generation for attachment storage.
Pratt & Whitney: SSRS/SQL Developer, BI Architect (03/2023 – 06/2023)
• Created Power BI reports and dashboards embedded within Microsoft Fabric for real-time decision-making.
• Redesigned 20+ Power BI Reports to SSRS for Tier Boards shop floor execution to eliminate run-time for their 15-minute daily meeting.
MIG & CO: BI Consultant (10/2022 – 03/2023)
• Utilized Dynamics 365 and SharePoint data sources for their Power BI financial reports and trained users on the Power BI environment.
• Created Copilot bots that automate report subscriptions, alert users of KPI changes, and trigger workflows based on data thresholds.
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BI Engineer - Tech Lead, CX Product Insights
Englewood, CO
Jan 2022 - Oct 2022 (9 months)
• Worked with multiple business units to improve business operations.
• Created a web scraping app to scrub all the reviews for DISH network on iOS and Android via the app.
• Developed a customer journey map to demonstrate the roadmap and pain points for customers assessing the DISH app via desktop, phone, and Smart TVs.
• Addressed business intelligence queries and issues in a timely fashion.
• Automated ETL processes utilizing Azure Data Factory to wrangle data and reducing time by as much as 40%.
• Designed the team’s SharePoint site templates, lists, libraries, and automated cloud flows operating Power Automate the MS Form responses into SharePoint lists for data repository.
• Established a JIRA ticketing Power BI dashboard for Field Service Management through a workflow to track newly open, carryover, and closed tickets for trending of two years to present time.
• Own end-to-end design and development, testing of interactive analytics products using technology such as AWS, Salesforce, SQL Server, Oracle SQL Developer, and Power BI.
• Supported Data Analysts and Data Scientists to build data warehousing systems for business intelligence, reporting and analytics.
• Assisted in data administration, modelling and integration activities in data warehouse systems in AWS.
• Worked with the Data Scientist to develop ML data models for forecasting data based on key metrics.
Implemented business intelligence solutions to achieve data reporting and analysis goals utilizing Power BI, SQL, and Python.
• Coordinated with the business units to identify new data requirements, analysis strategies and reporting mechanisms.
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Senior Data Analyst
Hallandale Beach, FL
Jan 2021 - Jan 2022 (1 year)
• Develop and automate BI dashboards to determine key metrics and solutions for casino operations.
• Prepares monthly reports pertaining to player/promotion/offer redemption including but not limited to new players sign-ups, bus group tracking, e-promo redemption, ADT matrix, trip frequency, reinvestment, and targeted promotion analysis.
• Manages and evaluates player database information for the purpose of making recommendations for efficient targeting of players for promotional campaigns/incentive offers.
• Maintain response tracking of all campaigns and identify opportunities for areas of improvement to increase customer reach or to reduce costs.
• Assists in executing direct marketing campaigns by creating queries/reports including but not limited to, monthly mailing lists, promotion redemption lists, overall database segmentation by play level and others as necessary.
• Setup email, SMS and mobile push campaigns in omni-channel marketing software.
Identify improvement opportunities on marketing campaigns’ return on investment.
• Provides technical and organizational support for the casino marketing department, including but not limited to data entry, vendor trafficking, daily redemptions and project tracking.
• Works alongside Players Club staff to help train/educate staff on the player tracking system and functionality to improve Point of Contact experience for players inquiring on their accounts.
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BI / RPA Developer, Newborn Hearing Screen Program
Sunrise, FL
Jan 2019 - Jan 2021 (2 years)
• Utilized Power BI to develop and audit KPI dashboards and reports.
• Created technical documentation and training for our hospital partners.
• Automated 30+ Power BI reports on a monthly basis for our hospital partners.
• Managed 2M+ patient records in the proprietary database system, Soundata.
• Utilized trend reporting ensuring compliance with policies and accuracy of data.
• Managed the Newborn Hearing Screen Program SharePoint page as a Site Administrator.
• Developed over 20+ RPA processes in Power Automate for internal/external hospital stakeholders to send in data requests utilizing data sources/connectors such as SharePoint, MS Teams, and MS Forms.
• Monitored data uploads on a biweekly basis to ensure that all data is uploaded and timely.
• Managed, reviewed, and closed out over 200+ tickets received by our hospital partners in our Hearing Screen Escalations pane in ServiceNow.
• Communicated ideas and coach coordinators on techniques for improving the accuracy of data.
• Processed over 30+ ad hoc requests and reports daily to internal and external hospital partners.
• Created stored procedures and complex queries in SSMS to perform calculations and joining multiple tables to retrieve the required data pulls.
• Performed facility audits for over 500+ hospital sites using all available data, communicates discrepancies, outliers and data that indicates noncompliance to management.
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Power Platform Engineer & Technical Trainer – Enterprise Microsoft 365
Fort Lauderdale, FL
Jan 2015 - Jan 2019 (4 years)
Approved Subjects:
Business: Business Analytics
Computer: Computer Programming, Computer Science, Data Science, MCSA, Microsoft Access, Microsoft Excel, Microsoft Outlook, PowerPoint, Microsoft Publisher, Windows, Word, SharePoint, Web Design
Programming Languages: SQL, M, DAX
Business Intelligence Tools: Power BI, Tableau
RPA: Power Automate