“We’re All Human” is a web-based application designed to educate users about homelessness and foster empathetic conversations. The interactive simulation helps users unlearn misconceptions, identify biases, practice active listening, and receive feedback.
I researched diverse perspectives by interviewing Tom Gordon, President of the Chicago Union of the Homeless, and surveying the public to understand various attitudes.
Users interact with a chatbot named Alex who presents the user with texts judging a homeless person. Users select one of three responses, and Alex replies accordingly. Feedback is given on the user’s choice, followed by a prompt to “Try this instead”, highlighting the best response and explaining why it’s more appropriate.
This sequence repeats throughout the simulation, allowing users to practice and improve empathetic communication.
