Lake Geneva, WI
Jun 2014 - Present (7 years 3 months)
Department rotations in accounting, banquets, concierge, engineering, events, F&B, facilities, front office, golf, grounds, housekeeping, human resources, marketing, revenue management, spa, and water park. Concentrated training in the sales department working with Delphi.
Community Engagement Licensing Intern
West Lafayette, IN
Jan 2014 - May 2014 (4 months)
Learn the basics of trademarks and licensing including artwork approval and memo creation. Complete a sell through analysis of top campus retail outlet. Market the Ryan Kerrigan 12th Boiler Golf Outing on various forms of social media. Generate Golf Outing sponsorship from local businesses for the National Football Foundation.
Market Research Assistant
Indiana Tourism Research and Insight Project
West Lafayette, IN
Mar 2014 - Apr 2014 (1 month)
Verify business and industry categories from email domains for stakeholder email list. Perform administrative assistance via data entry in Microsoft Excel.
Sales and Catering Intern
Starwood Hotels & Resorts - Sheraton Indianapolis Hotel at Keystone Crossing
May 2013 - Aug 2013 (3 months)
Serve as sales administrator to organize banquet event orders, group resumes, and contracts. Manage the online hotel reviews and social media pages using TrustYou. Assign leades via Jupiter, Delphi, and Cvent.
The Baywood Clubhouse Restaurant
Long Neck, DE
May 2012 - Aug 2012 (3 months)
Collaborate with the other hostesses to solve organizational issues in the dining room. Complete banquet event orders for restaurant events. Create promotions on Facebook, Twitter, Yelp! to bring customers in on weekdays. File invoices, manage QuickBooks, and create cost of goods sold spreadsheets on Microsoft Excel.
Intern of Reception
Jinling Hotel Nanjing
Jun 2011 - Nov 2011 (5 months)
Participated in one of Purdue's most prestigious study abroad-internships. Department rotations in F&B, housekeeping, concierge, guest relations. Perform registration of western guests at the front desk. Researched and presented a service consulting project: "How to Improve Innovative Services under Intense Competition from Emerging Hotel Brands."