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UX Designer
Jan 2015 - Present (9 years 4 months)
I'm helping to define the Goodreads experience on Kindle e-ink devices.
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Design Research Instructor
Jan 2015 - Present (9 years 4 months)
Teaching research methods and design thinking to interaction design sophomores.
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Pro Bono Print Designer
Non-Profit Organization
Nov 2010 - Present (13 years 6 months)
I produce all printed material: posters, postcards, press kit, event programs, and signage for Three Rivers Ringers, a non-profit arts organization.
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User Experience Designer & Researcher
Nov 2012 - Dec 2014 (2 years 1 month)
Flywheel makes a mobile app that connect consumers with the closest taxi, letting them track the driver's arrival and pay for the ride automatically.
At Flywheel, I was part of a small, agile team. I was involved in product definition, design, and testing. While I started out at Flywheel as solely a user researcher, my role grew to encompass interaction design and visual design. I worked side-by-side with product managers, front- and back-end engineers, marketing, and customer care to create a seamless, holistic service for both drivers and passengers.
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Visiting Assistant Professor of Design
Carnegie Mellon University in Qatar
Jan 2014 - May 2014 (4 months)
For the Spring 2014 semester, I taught fundamentals of typography, layout, color, and design thinking to undergraduates at Carnegie Mellon's Qatar campus.
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User Experience Researcher & Designer
Reputation.com
Dec 2011 - Dec 2012 (1 year)
At Reputation.com, I led design research efforts including remote and in-person interviews, usability testing, and mental model creation. I helped define user experience strategy for consumer, small business, and enterprise products. I worked closely with other designers, product managers, and engineers.
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User Experience Strategist
gotomedia
Jun 2010 - Jan 2012 (1 year 7 months)
Interaction design, ethnographic research, usability testing, heuristic assessment, project management.
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Communication Design Instructor
Carnegie Mellon University
Aug 2009 - May 2010 (9 months)
Taught fundamentals of typography, color, layout, and design.
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Design Intern
2nd Road
May 2009 - Aug 2009 (3 months)
User experience research, document design, content strategy, service design, strategic conversation.
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Communications Assistant
Carnegie Mellon University
Jun 2006 - Jun 2009 (3 years)
Web strategy and management, writing, editing, document and presentation design.
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Research Assistant
Carnegie Mellon University Human-Computer Interaction Institute
May 2005 - Aug 2005 (3 months)
Analyzed and coded interactions of healthcare workers with their patients and technology.
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Research Assistant
The Center for Integrated Study of Human Dimensions of Global Change
May 2003 - Aug 2003 (3 months)
Interviewed teenagers for a study on youth and environmental efficacy, coded results.