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Rental Sales Agent
Avis Budget Group
Birmingham, United Kingdom
Mar 2015 - Dec 2015 (9 months)
∙ Customer service and sales. Running the Hodge Hill branch - coordinating 10 drivers and organising the delivery and collection of cars on a daily basis. Administration and office work.
∙ I achieved a 100 NPS score and received an award for maintaining a high standard.
∙ Other duties included: Filing daily reports and keeping up to date records of the branch's rentals. Running security and financial checks of customers for rentals.
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Customer Service Representative
Hertz Car Rentals
Birmingham, United Kingdom
Feb 2013 - Feb 2015 (2 years)
∙ Started part time, meeting and greeting customers when returning their rental vehicles.
∙ May 2014 Promoted to office work and customer service in the terminal.
∙ Oct 2014 Promoted to a Sales Agent and offered a full time position achieving my sales target from the first month.
∙ When my manager from Hertz left she offered me a position with Avis.
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Au pair
Martin and Shereen Fisher
Birmingham, United Kingdom
Apr 2012 - Sep 2013 (1 year 5 months)
∙ Working as a nanny, looking after their children, Ava was 9 months old and Oscar 4 years old. I used to take them to the play groups, organizing trips on Summer holidays, visiting museums and libraries. Planning and cooking meals.
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After-school activities monitor
Forcuin
València, Spain
Oct 2007 - Jun 2010 (2 years 8 months)
∙ Doing after school activities with children from 2 to 9 years old.
∙ Worked part time while I was taking my BSc. Left because I moved to Dundee to finish my degree at Dundee University.
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Urban design. AutoCAD Draughtsperson
AR Urbanismo
Alicante, Spain
Oct 2005 - Aug 2007 (1 year 10 months)
∙ Work as draughtsperson doing urban design using AutoCAD.
∙ The project was the general layout for the city Alfaz Del Pi in Alicante.
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Product Design Assistant
Elx, Spain
Oct 2004 - Sep 2005 (11 months)
∙ Designing furniture, bags, shoes, interiors and carpets. Furniture production control and coordination of trades. Photography of designed products.
∙ Stand assembly for FIM 42 design event, head of sales and stand during the event. Relations with the press, television and publishing. Writing press releases.