Alyssa Wagner

- Works with commercial and residential clients to establish wants and needs for flooring, paint color, and furniture selection
- Manages install schedule weekly making sure customers are satisfied with services and experience
- Follows changes in industry trends and changing styles
- Maintains showroom library and helps manage extensive flooring line
- Ability to measure and freehand draw spaces for flooring installation

- Demonstrates exceptional customer service with priority focus on solutions, also including, lead generation, prospecting, networking, presentation, and close.
- Help establish wants and needs of clients through in-home consultations to creat custom window treatments
- Specializes in window treatments, bedding, and other home products
- Submits orders by referring to price lists and product literature
- Resolves customer complaints by investigating issues, creating resolutions, and preparing reports

- Accommodated and met the needs of designers and project managers, allowing them more time for other aspects of the design process.
- Assisted with design ideas and concepts for commercial use
- Developed communication skills through clients, sale representatives, and designer interactions.
- Created story boards, redesigned floor plans, and assembled FF&E documentations.
- Completed design concept for Akron General Hospitals Women's Reflections office.
- Traveled to off site locations to gather data and install materials such as: measurements, finish selections and mounted photos.