Chris Branham

Lead User Experience Designer in ‘Controls’ space for 2nd Line Products. Had the privilege of leading nine applications, maturing eight, educating stakeholders and POs during the design process on UX best practices and documentation, ideate with UX peers to enhance our design system (TUXEDO), develop a more efficient onboarding process, provide high-level diagrams and UX architecture for product connectivity and data ingestion, in conjunction with interviewing and onboarding new hires as well as some managerial opportunities to collaborate and delegate work. My day-to-day operations included: participating with UX research during discovery to better understand user segments through documentation and synthesizing data from specific scenarios and current workflows, setup weekly UX Check-ins with core group and users, lead UX meetings and ideation sessions to establish the needs of the user and expectations of business and dev partners, create ideal workflows to align deliverables with the prioritization list and MVP1 expectations, create and manage UX timelines in conjunction with the established roadmap, provide framing mocks during UX check-ins and working sessions, lead and document user testing, share mocks during peer-to-peer review, complete mocks and request and document sign-off prior to handoff, and work with BAs during JIRA writing.

Lead UX UI Researcher and Designer for software products division. Lead researcher providing detailed spreadsheets, working prototypes for user testing, case studies, wireframes, interactive design templates, custom visual aids, documentation from surveys and questionnaires, screenshots for developers, color studies, and icon development. Provide marketing assistance managing the website, lead re-engagement manager for Learning Circle Software. Provide feedback and support to software users, setup and schedule demos, and provide assessments for marketing analysis through Google Analytics.

Lead Graphic Design and UX Researcher for ATM interface, website redesign, and mobile app. Wireframes, case studies, documentation, brainstorming, and design essential stem from UX research. Produce all digital and printable collateral for marketing campaigns, collaborative branding development with associate departments and third party vendors, create and manage brand standards, update and maintain website collateral, and product information. Apply research and design skills to Interior and exterior branch remodel, and signage. Create and provide documentation for frontline attire and aesthetics. Manage social media and content, providing monthly analytics, and quarterly metrics.

Small business marketing consultant specializing in conceptual development, brainstorming, products and services analysis, utility and design patent researcher, graphic design, illustration and environmental graphics consultant, production manager, prototype consultant, and package design.