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Real Estate Administrative Assistant
Sally Beauty Company
Sep 2011 - Jun 2012 (9 months)
Act as Assistant to the Vice President of Real Estate. Maintain basic report and correspondence documents such as site selectors’ monthly travel, weekly meeting agendas and meeting recaps using word processing, spreadsheet, database, and/or presentation software. Files and retrieves corporate documents, records, and reports. Circulating site packages. Requesting store numbers for new sites. Preparing site packages before being handed off to the Lease Dept and Construction Dept. Check requests. Scheduling and organizing weekly, monthly, and quarterly department meetings. Responsible for organizing the attendance of the Sally RE team at the ICSC conventions all over the country. Performs general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work; answers phones, responds to inquiries, makes copies, etc. Opens, sorts, and distributes incoming correspondence, including faxes and emails.
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Server
Wing's Tavern & Grille
Dec 2005 - Sep 2011 (5 years 9 months)
Present menus to patrons and answer questions about menu items, making recommendations upon request. Inform customers of daily specials, serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Remove dishes and glasses from tables and counters and take them to the kitchen for cleaning. Prepare checks that itemize and total meal costs and sales taxes, Stock service areas with supplies, Minimal bar tending when needed.
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Financial Network Specialist
United Prairie Bank
Nov 2010 - Sep 2011 (10 months)
Acts as receptionist for UPFN office, Opens and distributes all office mail, Order and maintain stock of office supplies, Filing of pertinent information and overall maintenance of client files, Prepare mailings and correspondence, Responsible for updating and maintaining UPFN client database, Assisting in the completion of account paperwork and various company forms as needed, Processing of paperwork and new business after the sale including follow-up to ensure proper execution, Preparation of all materials and planning for all aspects of seminars and client appreciation events, Tracking of client and staff referrals, Scheduling of appointments and calendar management for Investment Representative(s), Adhere to all policies, procedures, and regulations of the Broker/Dealer, FINRA, and the SEC.
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Office Manager
Help-U-Sell Heritage Real Estate
Sep 2009 - Nov 2010 (1 year 2 months)
* Manage the office (i.e. order supplies, oversee computers, answer phones, filing, and data entry, manage time sensitive emails and calendar for owner, etc.) Schedule showings, do showings as necessary, organize open houses, create marketing for open house advertisements, List properties on the Multiple Listings System (MLS) and manage multiple websites with all active and pending listings, Submitting invoices to banks and vendors for reimbursement of all foreclosure properties, Managing the maintenance and upkeep of all foreclosure properties (i.e. utilities, lawn care, snow removal, winterization, etc.) and handle personal errands for owner/broker.
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Client Service Representative
Regus
May 2009 - Aug 2009 (3 months)
Director of first impressions. Meet and greet clients and client’s clients. Become an extension of client companies by answering their phones, booking their meetings, ordering their office supplies and ensuring that they are able to concentrate on their work, while managing their office needs. Keeping the center “ready” by ensuring the kitchen, conference rooms and other common areas are spotless for guests.
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Motorclothes Sales Associate
Pat Rogers Speedway Harley-Davidson
Nov 2008 - Apr 2009 (5 months)
Set-up and maintain an appealing retail environment. Assist customers with their shopping and purchasing of merchandise and offer fashion feedback and knowledge of riding gear and safety equipment. Point out sales, specials, or new merchandise to customers. Participate in the achievement of sales goals and profit targets. Receive cash/credit from customers and employees in payment for goods and record amount received in an accurate manner. Handle telephone transactions quickly and courteously. Notify customers when special orders or back-ordered items are received. Check and audit stock as required by the manager.
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Recruiter, Staffing Specialist, Administrative Assistant
Doherty Employment Group
Aug 2007 - Oct 2008 (1 year 2 months)
Responsible for scheduling interview appointments, interviewing applicants, administering skills assessment, entering data on the computer system, extending job offer of employment to qualified applicants, and organizing job fairs. Optimize efforts to service clients in a high quality, cost effective manner through recruiting, interviewing, hiring, placing, and managing temporary employees. Act as liaison between DSS, the employees, and the client. Build relationships at all levels within client organization. Provide administrative support to Vice President of Sales. Duties included general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.
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Guest Service Representative
Holiday Inn Select
Apr 2007 - Jul 2007 (3 months)
Ensure guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Register guests into the hotel in prompt and courteous manner using up selling techniques to maximize room rates; prepare for group check in and out and VIP arrivals; become informed of events/functions in the hotel during shift. Check guests requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests. **Night Audit duties when needed.
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First Assistant Manager
Maurices
Mar 2006 - Jan 2007 (10 months)
Partner with store manager to create a positive work atmosphere where customer service and sales are top priority. Utilize selling tools to support team in achieving the store goals. Oversee store and staff in the absence of the store manager. Customer Service and Selling; sales leader in the store by contributing the appropriate percentage of sales based on store volume. Demonstrate customer service as priority over tasks. Networking/Recruiting; assist manager in developing contact through communication, resourcing, marketing Maurice’s, and anticipating future staffing needs. Hiring; Assist manger in determining and placing the best candidates in the positions. Training/Development; Assist manager by taking an active role in the development of associates. Performance Accountabilities; Assist manager in holding associates accountable to job responsibilities. Providing timely and ongoing feedback, reacting appropriately, keep manager informed of associate performance, verifies work is accomplished on time, accurately, thoroughly, and meets company standards.
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Club Booth Team Lead
Cabela's
Sep 2005 - Jan 2006 (4 months)
Greet customers and present them with the opportunity to become a Cabela’s Club Visa Member. Detail the benefits of being a Club Member and make the appropriate sales pitch to convince them to apply for the Club Visa card. Responsible for providing daily feedback and reports in a timely and accurate manner. Meet goals and objectives set by the marketing department. Responsible for keeping booth inventory accurate and organized. Adhere and comply with the policies established for the credit information gathering process.
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Front Desk Supervisor
Owatonna Grand Hotel & Conference Center
Mar 2005 - Sep 2005 (6 months)
Ensure guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Register guests into the hotel in prompt and courteous manner using up selling techniques to maximize room rates; prepare for group check in and out and VIP arrivals; become informed of events/functions in the hotel during shift. Check guests requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests. Demonstrate working knowledge of all services and facilities of the hotel as well as local area. Managing staff schedule and providing coverage of the front desk for any and all shifts. **Night Audit duties when needed.
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Guest Service Representative
Holiday Inn Hotel & Suites
Aug 2004 - Feb 2005 (6 months)
Ensure guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Register guests into the hotel in prompt and courteous manner using up selling techniques to maximize room rates; prepare for group check in and out and VIP arrivals; become informed of events/functions in the hotel during shift. Check guests requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests.
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Sales Associate
Gap Inc.
Jun 2002 - May 2004 (1 year 11 months)
Acknowledge customers and assure 100% floor coverage, assign fitting rooms to customers, sell articles of clothing, initiate final sale/customer transaction. Maintain dressing room, fold, hang, and size articles of clothing, stock room duties performed – unloading boxes and stocking the shelves in the back room. Receive cash/credit from customers and employees in payment for goods and record amount received in an accurate manner.