Brandy Tichonoff

* Established small scale PMO, including project intake process, tiering, KPIs, roles and responsibilities, and model for assessing projects against business strategy alignment. * Managed the build of a third brick and mortar store with a budget of $3m, from lease negotiations through to grand opening. Coordinated with vendors and contractors, across design, supply logistics, operations, and marketing.

Clients included Microsoft, T-Mobile, Williams Sonoma, Wisdom Tree, Warner Brothers Theatrical, Citizens Bank Average Project Budget Range: $1m to $3m USD * Led a team of full-time solution engineers and analytics professionals designing and implementing data capture solutions, with team size ranging from 6 to 10 individuals. * Coordinated a team of site experience analysts, personalization specialists, data engineers, and partnered with third party vendors to perform analysis of web, CRM, and social data against KPIs to measure business results for client web properties delivered custom dashboards, monthly business reviews, and executive level scorecards. * Established programs for clients, with the largest program including 40+ team members, providing program framework, playbook, reporting structure, and status reports to VPs and steering committees. Engagement Lead Principal * Worked with service line and company executives to define and develop Engagement Leadership as a product-producing product SKUs, scoping factors, pricing tiers, mission, vision, and executive summary to support the sale and inclusion of project management across all engagements in the company. * Managed team of six project manager consultants, advocating for and supporting career growth, while acting as escalation point and mentor for best in class delivery to clients in team management, client management, risk mitigation, and the development of "soft skills" including interpersonal communication and arbitration.

$1m USD * Acted as program manager for Protect Member Data, an initiative to increase monitoring and protection for data-at-rest, in-use, and in-transit on-prem and cloud. Mapped program goals to NIST-800 53 and BECU Cybersecurity Standards and Guidelines to ensure requirements drove data protection compliance. Program effectively delivered the following in an Agile environment with a non-dedicated team : * Native transparent database encryption as a standard for sql databases * Secure key management process in Azure for databases * Remediation of overly permissive access and stale data removal on the top 10 riskiest department directory locations, increasing security to approximately 60% of PII existing in department shares * Extrahop dashboards to monitor unencrypted protocols for data in transit protocol analysis * Purchase and deployment of sensitive data management tool to identify dark data and classify it * Supported remediation efforts to address internal audit finding for tier 1 application and associated systems, restricting access to confidential reporting and private member data. * Conducted usage analysis to establish clean AD groups following the principle of least privilege * Facilitated remediation activities. Resulted in three deployments with zero reported incidents and removal of over 5k accounts from core application

* Data Visualization * Training and Enablement * Print, digital, site design

* Developed data protection lifecycle and established data classification logic for sensitive member information, incorporating legal & regulatory requirements, and priorities from cybersecurity partners in data governance, data strategy, privacy and compliance, and enterprise risk management. * Defined data protection as a product within cybersecurity and developed data protection product lifecycle. * Configured and deployed Microsoft Information Protection sensitivity labels, data loss prevention, and cloud app security.

* Managed marketing team of 12, external vendors and freelancers, locally and internationally. * Led UX design and usability testing of Michigan Tech's homepage within 5 months of implementation visits increased by 200,000 and by optimizing navigation architecture to specific audiences, homepage searches decreased by 5%. * Oversight of three alumni magazines, from ideation, production, to mailing, twice a year * Supported and participated in the Human-Computer Interaction Enterprise, establishing a testing program and delivering recommendations to Ford on cognitive load of key interactions with the U-Connect in-dash navigation, communication, and entertainment system. * Served as Public Information Officer backup and Emergency Operations Center member on the university crisis committee, trained in National Incident Management System (NIMS), and crisis communication.

* Ensured continuity of design and overall quality of Talentines.com, an enterprise scale networking and portfolio hosting website dedicated to all types of creative professionals. * Managed vendor and agency relationships, overseeing deadlines, testing, and QA. * Acted as consultant for user experience and visual/UI design.

* Provided creative direction for interactive exhibitions and designed exhibit elements, including Dr. Dare's Lab, Bodyzone 3D, and Touch the Sky- a 3,200 square foot, original exhibit. * Scripted animation shorts and exhibit hall stories. * Created promotional marketing materials (collateral, print, television). * Developed various in-house, educational products, and websites using Flash.