Breezy Rico

Created, coordinated, edited and laid out the monthly divisional newsletter that was distributed to more than 200 people throughout the company. Maintained company training website that included videos, audio and document library. This website was accessed on average of 280 times a month. Other duties included data analysis for company operations, managing expense reports, meeting scheduling, note transcription, creative thinking and brainstorming.

Manage store operations, prepare schedule, assist customers, operate cash register, loan money through various types of loans, cash checks, and keep store clean.

Use Illustrator and Photoshop to cut out and reformat existing digital scrapbook artwork. Use cut-out, existing artwork to create templates for cards, photobooks, calendars, etc in a Shutterfly type format.

Entered customer’s addresses into internal postal database, keyed 7000+ keystrokes per hour, and maintained 95%+ quality.

Managed, set up, and ran market research projects, bidded on projects using MySQL computer software, assisted panelists via email and phone, and responsible for printing and distributing incentive checks.

Reviewed surveys by monitoring of calls, coached interviewers on correct clarifying and probing, edited open-ended responses to survey questions, transcribed mystery shopping phone calls reviewed by clients, surveyed individuals via telephone, and interviewed potential employees.