Blog Post: More than a Feeling Blog Post: More than a Feeling from Brian Stout Blog Post: More than a Feeling Blog post about the importance of using empathy to engage call center customers. View PDF gLike Blog Post: More than a Feeling Blog post about the importance of using empathy to engage call center customers. Copywriting & Editing Share R 7 n Available Freelance, Moonlighting Brian Stout instructional Designer, Trainer, Writer, Coach, and Leader Bloomington, IN Follow Contact