Jan 2013 - Present (9 years 6 months)
Responsible for training and supervising up to 25 people. Responsible for overseeing: building security overnight, the logistics of receiving and freight on a day-to-day basis, recovery operations during the garden and lumber season, teaching associates how to process hazardous material(s) spills and disposal. Trainer responsible for teaching and certifying associates on multiple pieces of lift equipment.
At Home Services Specialist
Mar 2011 - Jan 2013 (1 year 10 months)
Created and conducted workshops for female customer base as the Do-It-Herself Captain. Directed and implemented schedule for the execution of weekend customer workshops as the Do-It-Yourself Captain. Created informational books on installation services that the store offers and how to capture customer interest. Provided classes to teach other associates about installation programs. Constructed marketing materials to promote installation services and clinics. Organized customer appreciation days on a monthly basis to increase customer knowledge of our installation offerings. Also trained as back-up for Associate Support Department Supervisor. When coverage was needed I would create and edit the schedules for the store. Completed the hiring paperwork for on-boarding associates and assisted new associates in learning their new role.
Appliance Sales Specialist
Jul 2008 - Mar 2011 (2 years 8 months)
Trained new associates for the Appliance Department. Maintained the appliance showroom and provided customers with any information they require regarding appliances, kitchen and bath products, and different installation services offered through the department. Operated multiple pieces of machinery to maintain the store stock and ease of shopping for customers in the Appliance/Kitchen and Bath Department. Assisted in ordering inventory for the department on a daily basis.
Keller Furniture Galleries
Nov 2006 - Jul 2008 (1 year 8 months)
Developed a complete design for our client's interior spaces. Completed the sales staff schedule on a monthly basis. Created store vignettes and integrated new inventory to the sales floor. Maintained inventory records and analyzed pricing for merchandise.