Christopher Fick

As the Communications Manager my roles and responsibilities cross over many departments. It is my objective to support both the internal and external communication needs of NCMS. What follows is a list of my recent accomplishments;

Increased the revenue of NCMS’ program Commercial Technologies for Maintenance Activities program 370%, $24M (‘15) to $113M (‘18), through strategic marketing and operations management

Developed, led, and executed two long-term research projects since 2016 for organizational strategy in support of member growth and engagement resulting in 31% increase in membership

Designed and edited the publication of six consecutive annual trade magazines with an annual budget of $35k, focused on NCMS programs, corporate strategy, and new member technologies

Managed collaborative work streams for campaign messaging, asset production, and presentation for 10-15 trade shows, events, and executive-level keynote addresses per year

Created framework and published 8-10 annually technical business case studies to solve complex marketing challenge

Direct operations of communications department; around products, programs, and projects through executive summaries, tech briefs, project abstracts, email, and final reports

Project managed and supported facilitation of a Mobile Protection Firepower Soldier Innovation Workshop which included 10-12 soldiers each from the 82nd Airborne and 10th Mountain Divisions, 16 industrial designers and 36 subject matter experts from TARDEC, and other Industry/DoD partners. This project resulted in the development of 3 prototype vehicles for procurement consideration by the U.S. Army

Managed 10-15 annual project teams made up of cross-functional individuals; strategic research, marketing/communications, magazine production, and event coordination

Game Production, Graphic Design, & Video Production Departments. Develop curriculum, produce lectures, PowerPoint presentations, and conduct process demonstrations. Part-time counselor, therapist and motivator.

Create and design unique interactive Flash based mapping system. Conducted field research and cartography investigation ensuring quality and accuracy of information and design.

Ensured production quotas were met, managed staff of 12 operators, materials engineers and die setters, created daily shift schedules in accordance with demand, while overseeing quality of products and troubleshooting errors.