New Hampshire Housing wanted to produce a series of web tools that would be targeted for new home owners. They wanted to create an online qualifying process in order to assist the target demographic in understanding their needs and responsibilities when seeking and purchasing a home.
The requirement for this tool was that it be accessible via web, tablet and smartphone - so a responsive design approach was implemented. The tool consists of a sequential series of instructional videos, tests, checklists and static content that the user must complete in preparation for meeting with NHHFA.
Working closely with the developer team, this project included UX strategy, wireframing, interaction design, content strategy and responsive design considerations. The client was very pleased with the outcome of this project and a second web tool was developed upon completion of this project.
