Danielle Moss

Provide hardware and software support and troubleshooting for academic library staff and public computers on two college campuses.
Complete assigned projects and tasks as needed.

Part-time position
Added company products to e-commerce web sites and micro-sites.
Filtered and tagged new products located on e-commerce web site. Took product photography of new products.
Pulled product from on-site warehouse for domestic and international orders and prepare orders to be shipped.
via USPS or UPS
Conducted customer service via phone or email.

Created web sites based on clients requests using HTML or paid templates
Trained clients on maintenance of WordPress sites after site completion
Was available for continued site maintenance on contract basis

Part time employment
Aided customers with their questions about store products.
Operated cash register and processed returns for customers.
Priced and restocked store products.

Part time employment
Assessed and inventoried artifacts in collection storage or archival storage and updated museum database. (Collections Management software system)
Interacted with museum patrons explaining the artifacts and the nature of the work.
Conducted extensive independent research on the origin and nature of artifacts.
Followed museum and archival guidelines to properly preserve and store fragile objects and materials in the collection.

Full time employment
Contract employee for a multinational corporation’s Research & Development Library.
Identified and uploaded documents into an internal electronic information management database (EDMS).
Assisted researchers in finding and acquiring journal articles, books, and other documents.

Part time employment
Charged and discharged library materials using online circulation system.
Opened and closed circulation desk.
Arranged materials and re-shelved materials in proper order using a book cart.
Searched for reserved materials.
Collected money for patron fines using cash register.
Placed bar code labels on materials for circulation.
Answered patron questions over the phone and at circulation desk. Assisted public with computers, copier, and research questions.

Part time employment
Replaced returned library books.
Replaced microfilm and microfiche used by patrons.
Replaced magazines and academic journals used by patrons.
Aided patrons in finding sources.
Acted as supervisor when needed.

Organized donated collections to the department.
Created comic display within the department.
Organized and filed comics in the Comics Collection.
Reorganized Richmond YWCA scrapbook collection and created a new finding guide for the collection.
Performed fieldwork research for provenance of Richmond School of Social Work and Social Economy.

Part time employment
Checked in Medical and Academic magazines/journals into catalog system.
Prepared magazines/journals for shipping to medical campus. Prepared journals for bindery.