Edgar. M Pinto

Led a team of laser cutting experts and oversaw all business operations, including production, sales, and customer service.
Successfully completed projects for high-profile clients such as Warner Bros, Planet I, Techin NY, Madison Square Garden, MET Opera, American Express, Tommy Hilfiger, Plantin Kaviari, Lurril and New York Cares ensuring timely delivery and customer satisfaction.
Collaborated with celebrities such as Beyonce and Drew Barrymore to create custom laser-cut designs that met their unique needs and preferences.
Streamlined the production process resulting in an 80% increase in efficiency and a 80% reduction in production time.
Implemented a new customer service system, resulting in a 85% increase in customer satisfaction ratings.

Provided excellent customer service to walk-in customers, answered calls and emails, and helped them with technical and design-related inquiries.
Operated different types of printers and prepared files for CNC cutting, ensuring accurate and high-quality results.
Collaborated with clients to create custom projects using digital illustration tools and software, delivering high-quality work that met their specific needs and preferences.
Assisted in the day-to-day operations of a fine art print studio and framing shop, ensuring timely completion of customer orders and maintaining a clean and organized work environment.
Maintained a high level of professionalism and attention to detail, resulting in positive feedback from customers and repeat business.

Worked remotely with FABMEC, a Montreal-based company, to design 3D pieces for sand molds that would later be used in metal casting.
Designed and created simple to complex molds, ranging from two to multiple pieces, using 3D software and tools.
Developed a strong ability to think logically and visualize the end result in order to create molds of the mold.
Collaborated effectively with FABMEC's team to ensure that the 3D designs met their specifications and requirements, ensuring a high level of accuracy and attention to detail.
Delivered high-quality work within tight deadlines, meeting or exceeding the expectations of FABMEC and their clients.

Founded and operated ASTRO 3D, a small 3D printing studio in Buenos Aires, providing prototyping services and solving problems for clients.
Collaborated with students and professionals from diverse fields to design and prototype objects, utilizing 3D printing technology and tools to bring their ideas to life.
Developed a strong ability to problem-solve and fix broken pieces through reverse engineering and creative problem-solving.
Created original designs and prototypes for clients, demonstrating strong creativity and technical skill in 3D printing and design.
Operated the day-to-day operations of the business, including marketing, client outreach, and inventory management.