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Complex Problem Solver | Interaction Designer | Product Designer

Geri Arnold

Apex, NC
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  • About
  • About

    Ability to solve complex problems using a User-Centered approach. I employ a goal centered approach that utilizes user research to determine the factors that will be turned into User goals. These goals are drilled down to create a task analysis. I transform these tasks into system interactions by prototyping the display using low fidelity to medium fidelity methods. Once I have obtained the desired prototype I develop usability studies that may include a heuristic evaluation that will uncover if there is something wrong with the initial prototype.

    I combine the talent of a designer and the empathy of a user experience research to translate data into a detailed design specification.

    Member of LinkedIn since 2003.

  • Education
    • Master's Degree Human Computer Interaction
      Iowa State University
      2010 - 2014
      Successfully defended research on using an avatar placed within the home of an aging parent to monitor wellbeing by using natural conversation. | Capstone Project: Callie: Caregiver Assistant Using Linked Embodied Conversational Agent ● Coursework: ● Organizational and Social Implications of Human Computer Interaction ● Cognitive Psychology of Human Computer Interaction ● HCI Design, Implementation and Implications ● Scientific Methods in Human Computer Interaction ● Emerging Practices in Human-Computer Interaction ● Visual Design of HCI ● Virtual Worlds and Applications – Implementation ● Computational Implementation and Prototyping
    • MFA Industrial, Interior, Visual Communication Design
      The Ohio State University
      1999 - 2002
    • BFA Industrial Design
      Cleveland Institute of Art
      1982 - 1988
  • Experience
    • Owner Principal
      Giving Portraits
      May 2011 - Present (15 years 1 month)
      This is a non-profit organization that I formed to using classical drawing and painting techniques to create portraits for people that have experienced a loss. This is designed to showcase the power of portraiture in the healing process.
      ● The paintings are printed using a Giclee process and these are given to patrons.
      ● The website will feature a way to donate artwork and funds.
    • User Experience Researcher
      Robert Bosch Research and Technology Center
      May 2013 - Oct 2013 (5 months)
      Contracted to lead the qualitative research portion of the product development cycle, found insights and reported findings that drove product design and strategy.
      • Interviewed 10 middle aged home owners and recorded 2 hour interviews that uncovered
      important elements of participant tasks during home organization. These findings were
      used to drive the creation of a robotic consumer product.
      • Recruited certified professional organizers as subject matter to get perspective on process,
      tasks and goals of customers. The results were interviews that guided future research and
      models of potential customers of robotic products.
      • Reviewed literature in the domain of home organization including product marketing plans,
      scholarly papers and technical journals to develop questions for subject matter expert.
      • Sketched 42 concepts of robots to suggest use cases based upon preliminary research.
      • Met with stakeholders to learn the type of product that they want to implement.
      • Conducted embedded studies to learn use scenarios of home organization; this resulted in
      task analysis list for washing clothes, organizing collections and garage storage.
      • Used Human Factors research methods to develop strategy, interaction and user interface
      for autonomous vehicles. The results and recommendations were presented to autonomous
      vehicle group.
    • Graduate Research Assistant
      Clemson University
      Sep 2012 - May 2013 (8 months)
      ●Focused on the research topic of computer vision by collecting, reading and archiving papers on the topic.
      ●Created a database that categorized the topic of computer vision into relevant subtopics so that educators outside of computer science could easily understand it.
      ●Created concept sketches for products using emerging technologies.
    • Interaction Design Consultant
      88 Gears Creative
      Nov 2008 - Sep 2012 (3 years 10 months)
      Offering small businesses support in site map creation, user interface, heuristic evaluation and wire frames
      Conduct usability studies, ethnographic field research, prototype testing, competitive product analysis, and latest industry and design trend research.
      Create entire brand identity using mood boards, interviews and information visualization.
      Designed brands for local small start ups. Branding consisted of website, social media, user interface and e-commerce navigation. Certified Partner of Adobe’s Business Catalyst content managed system. Instructed business owners on the use of CMS and creation of unique content.
    • Industrial Designer/Interior Specialist
      B/E Aerospace
      May 2006 - Aug 2008 (2 years 3 months)
      Designed the product form and the user interaction of premium class seating, aircraft galley and fuselage.

      ●Conducted stakeholder interviews with team of computer and mechanical engineers to produce graphical user interface for the control for first class seating. I took the design from low fidelity wireframe to prototype.
      ●Used 3D Unigraphics files to design form for aircraft galley ovens and freezers that were consistent with the brand language of the Boeing 787 Dreamliner.
      ●Directed program to retrofit 25,000 sq. ft. seat testing facility.
      ●Patent issued as inventor and coinventor on 18 US and EU patents for new aircraft interior products.
      ●Used unique visual language to design innovative aircraft ovens and chillers. Managed contracted model-makers in building a full scale prototype of oven and chiller. These prototypes were displayed at Aircraft Interior Expo in Hamburg, Germany. The detailing and finish design work was contracted to Teague which won a Red Dot Industrial Design Award.
      ●Conceived modular galley unit and its subsequent production valued at over 1 billion dollars.
    • INSTRUCTOR
      School of Communication Arts
      Jan 2005 - Jan 2006 (1 year)
      Instructed courses in digital media and general education courses that fulfilled students degree requirements
      • Leadership demonstrated by managing successful graphic design projects, producing several award winners in quarterly gallery show.
    • INSTRUCTOR
      High-Tech Institute
      May 2004 - Jan 2005 (8 months)
      Instrumental in curriculum instruction for courses leading to degrees in the allied medical fields.
      • Incorporated multiple learning styles into instruction.
      • Prepared courses in Human Relations, Communication and Microsoft Office.
  • Awards

    PATENTS

    US 2008/0129002 A1

    Five additional patents pending.

  • Skills
    • Interaction Design
    • Product Design
  • Elsewhere on the Web
    • n
  • On Coroflot
    @geraldinearnold, member since 2002
    • Following 1
    • Followers 5
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