Mar 2007 - Present (14 years 3 months)
Freelance Work. Create Posters, Promotional Items, Business Cards, Websites, Logos & More!
Patient Advocate / Quality & Safety Coordinator
University of Maryland, Shore Medical Center at Chestertown
Dec 2012 - Nov 2014 (1 year 11 months)
Acted as liaison between patients & medical staff, improved patient
satisfaction rates. Made sound decisions under pressure
Earned a Certificate in Patient Advocacy.
Served as Executive Assistant / Front Office Manager of Quality &
Assisted in preparation for hospital accreditation survey.
Administrative Services Manager
Dayspring Water/Chesapeake Coffee
Sep 2012 - Dec 2012 (3 months)
Managed daily office functions for a water/coffee company.
Maintained schedules and accounts.
Responded to public needs via telephone, email or in person.
Managed social media accounts, maintaining positive public image
and addressing customer inquiries.
Accurately processed accounts receivable and daily bank deposits.
Prospect Airport Services, Inc.
Apr 2012 - Sep 2012 (5 months)
Efficiently processed billing and payroll.
Acted in a human resources capacity by recruiting new employees,
screening candidates, and scheduling interviews to ensure positions
were filled as quickly and smoothly as possible.
Sign Shop Volunteer
May 2010 - May 2012 (2 years)
Ronald McDonald House
Mar 2006 - Apr 2009 (3 years 1 month)
National Philanthropy of my sorority, Alpha Delta Pi. The Ronald McDonald House is something near and dear to the heart of our Eta Lambda chapter, as it was founded locally, in Philadelphia, PA. Our sorority is dedicated to recruiting and educating young ladies with a heart for giving; raising awareness for our cause through informational videos, unique fundraisers, and other forms of activism.