Lauren Jensen

Collaborating with design, product owners, development, documentation, and support to create improved user experiences
Defining new brand standards to increase consistency across software products
Consolidating design solutions to create cross-product patterns
Developing workflows and storyboard to understand user processes
Translating storyboards, workflows, and sketches into wireframes of interface concepts
Communicating directly with customers to gather feedback on preliminary designs
Organizing weekly discussions to ensure team communication across the globe
Hosting brainstorming sessions to gather preliminary ideas
Presenting design ideas for feedback from peers and stakeholders
Conducting initial research to understand user needs and requirements
Testing preliminary designs with internal users to validate ideas
Utilizing test results to improve future design iterations
Analyzing research from customer visits to understand user’s problems
Developing design solutions based on user needs and business priorities
Leading collaborative activities to increase team communication
Keeping up team camaraderie through humor
Won hula hooping contest at 2013 PP&M picnic
Organizing and facilitating daily stand-ups and monthly sprint meetings
Assisting teammates in accomplishing tasks through improved scope

Improved appliance design through collaboration with design, marketing, and engineering
Incorporated brand identity into a variety of cooking products
Illustrated and maintained documentation of design changes to appliance models
Supported teammates by producing renderings for consumer research sessions
Visualized innovative solutions to research market response
Produced surface models of designs for rendering and prototyping
Discussed surface models with engineers to refine designs for production
Collaborated with the design team to develop the visual brand language for new products
Communicated with foreign and domestic vendors to ensure samples matched standards
Modeled to create underlay images for research illustrations
Attended market research in various cities to understand user preferences
Translated research findings into understandable problems to guide product design

Working with designers to improve and better understand major appliance design

Worked as a cashier and sales associate to help customers
Increased customer awareness and sales by organizing merchandise displays
Received privileges to approve specialty transactions

Worked as a cashier at the customer service counter
Worked as a sales associate selling kitchen, cleaning and organizational goods

Managed patient files to increase efficiency by removing and reorganizing old data