Oct 2013 - Present (9 years 1 month)
Meet at customer’s homes to perform site analysis' and design verification for The Home Depot kitchen design projects.
Offer design consultation and provide estimates for installation services. Communicate site details to in-store designers through 20-20 drawings, photos and reports.
MERCHANDISING OPERATIONS PROJECT COORDINATOR
Ann Arbor, MI
Jun 2011 - Jun 2013 (2 years)
Project Manager for all Home Depot and Lowe's display roll-out projects for KraftMaid. Key liaison between Channel Marketing, Design, Manufacturing and Logistics for Marketing projects related to Kitchen Displays and Selection Centers for The Home Depot, Lowe's and various other Marketing and PR projects. Led product launch meetings to ensure all collateral and product samples delivered to the customer on time.
Oct 2010 - Jun 2011 (8 months)
Developed design concepts for General Motors Auto Show properties. Organized and created Power Points for concept presentations. Responsible for material selection and presentation boards. Space planned hospitality areas of Auto Shows and sourced rental furniture.
EXHIBIT DESIGNER/PROJECT MANAGER
INDEPENDENT EXHIBIT SERVICES
Aug 2008 - Oct 2010 (2 years 2 months)
Met with customers to determine design solutions for various projects for exhibits, events, corporate and retail environments and displays. Created construction documents and managed production both internally an during installation. Sourced all materials for builds. Led internal production meetings as well as customer meetings and design presentations. Developed, documented and streamlined procedures between sales, design and fabrication.
SPACE CARE INTERIORS
Sep 2007 - Aug 2008 (11 months)
Space planned corporate office environments, including lobbies and work areas. Coordinated customer meetings and specified appropriate materials for designs, according to customer needs, ADA requirements and building codes. Created presentation boards and supported sales staff in presentation of design concepts.
CUSTOMER SERVICE/TRAVEL CONSULTANT
AMERICAN EXPRESS EMERGENCY TRAVEL SERVICE
Oct 1995 - Sep 2007 (11 years 11 months)
Worked on VIP line assisting Executive customers with emergency travel as well as new bookings. Utilized problem solving skills to create quick solutions for travelers who were many times stranded at domestic and international airports.