Jon Hia

– Create wireframes and interactive prototypes for clients across various industries including healthcare, finance, consumer, media, and management consultant firms
– Use and maintain Salesforce Lightning Design System component libraries for Sketch
– Advise clients on best UX practices using OOTB components across SF Sales Cloud and Service Cloud. Design custom Lighting Web Components when needed.
– Design dashboards, graphs, and reports using CRM Analytics
– Assist clients with requirement gathering sessions, UX research, and presentations

Create a pattern library of reusable UI widgets in iRise to help rapidly prototype AIM's NextGen platform solutions Develop interactive prototypes in Axure RP for AIM's legacy and NextGen solutions Evaluate the user experience of various AIM products including Imasis and NextGen by conducting and observing usability test sessions Document UX standards and compliance in an internal wiki

Develop interactive prototypes in Axure RP for the PIER (Provider Finder) web application re-design Evaluate the current user experience architecture for Medicare enrollment and post-enrollment by conducting usability tests with those over 65 Evaluate how compliant the current Medicare experience is with W3C accessibility guidelines by conducting usability tests with users who have disabilities Collaborate with business analysts, developers, and designers in an Agile environment *

Attended the Full-Stack Web Development Program Learned computer science fundamentals involving data structures, API use, algorithms, and object-oriented programming by completing coding challenges in Ruby and JavaScript Created several Ruby on Rails applications hosted on Heroku including clones of Yelp, Instagram, and Coursera Collaborated with other engineering students to build a chess server using GitHub, Ruby on Rails, jQuery, Heroku, AWS, Bootstrap, HTML5, CSS3, Sass Setup a test-driven development process using RSpec and Factory Bot *

Grainger Developed interactive prototypes in Axure RP for Android and iOS Created and maintained UI component libraries for mobile Collaborated with business analysts, developers, and designers in an Agile environment

Cappex Hired as Cappex's sole UX designer to bring their college search platform to mobile devices and re-design internal tools Developed interactive prototypes in Axure RP for both mobile and desktop web applications Conducted usability tests, card sorts, interviews and other user research methods Collaborated with business analysts, developers, and designers in an Agile environment Participated in research and design for college recommender system *