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SENIOR GRAPHIC DESIGNER / ART & PRODUCTION LIAISON
Storkie Express
Plantation, FL
Apr 2009 - May 2015 (6 years 1 month)
Successfully performed all facets of graphic design and proofreading work for online order processing, averaging an exceptional number of error-free orders. Managed production workflow, timelines, and schedules, liaising with printing plant to ensure efficient operation, best product quality and ultimate customer satisfaction.
• Consulted with clients on the most appropriate product options based on customer’s expectations and budget, providing best solution and satisfying the requirements of even the most demanding clients.
• Performed QA responsibilities for both print and web including review, markup, correction and reproof of images.
• Meticulously prepared complex product images to accurately represent products for both print and web use, which consistently promoted the best product representation and resulted in increased sales.
• Coordinated communication between multiple licensed artists and illustrators and managed all their exclusive projects from trend analysis and art direction to final product launch.
• Optimized business productivity by developing and implementing innovative workflow processes.
• Demonstrated exceptional problem solving skills by responding quickly to issues and generating effective solutions.
• Spearheaded, organized and lead cross-functional meetings to improve operation procedures/workflow, meet goals/deadlines to consistently deliver a high quality of work and exceed customer satisfaction.
• Orchestrated product development/customer support regarding all aspects of new products/services, acting as single source liaison for ongoing business activities.
• Created standards for custom orders to streamline design process.
• Single source for data code submission, file prep, and custom specs, managing order flow to ensure high quality/efficiency.
• Monitored and troubleshot errors to ensure smooth flow of orders.
• Assisted in the creation and development of new product designs.
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Graphic Designer
City Furniture
Pompano Beach, FL
May 2004 - Oct 2008 (4 years 5 months)
Designed and managed a wide variety of time-sensitive projects from conception to completion for both City Furniture and Ashley Furniture HomeStores while maintaining brand consistency and cost-reduction awareness. Exclusively produced and managed the distribution for all Ashley Furniture HomeStores materials including newspaper ads, inserts, credit card statement stuffers, posters, POP and showroom signage for seven Ashley Furniture HomeStores showrooms. Analyzed reports to ensure in-stock position of products being advertised weekly. Monitored and ensured the best quality of weekly newspaper ads in nine South Florida newspapers for both City Furniture and Ashley Furniture HomeStores. Photographed products, associates, and corporate environment for use in advertising and communication materials. Color corrected product images to match product samples and accurately represent products for marketing and merchandising purposes for both print and digital use. Accountable for the successful execution of projects within scope, time and budget in accordance with corporate business standards. Provided final approval on all color correction projects completed by design team. Built excellent rapport with many constituents including showroom managers, internal clients, associates, printers and vendors.