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Barista
Barnes and Noble
Westlake, OH
Nov 2015 - Present (8 years 5 months)
Ensures that all customers are educated on products Greets all customers with friendly, personalized service Proficiently prepares blended and cold drinks provided by the store
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Marketing Department Intern
Cedar Point Amusement Park
Sandusky, OH
Aug 2015 - Nov 2015 (3 months)
Responsible for completing group reservation orders Responsible for answering phone calls consistently and professionally Responsible for organizing the office materials and organizing digital documents Promoting new ride location for the upcoming park season
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Team Leader- Ride Host
Cedar Point Amusement Park
Sandusky, OH
May 2012 - Nov 2014 (2 years 6 months)
Assisted with diagnosing and resolving mechanical issues Coordinated and completed opening and closing procedures Maintained quality performance working 65-75 hours per week Maintained guest, associate, and ride safety Trained associates on daily duties Contacted Maintenance, Management, First Aid, or Police when appropriate
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Attractions Host- Disney College Program
Walt Disney World Resort
Orlando, FL
Aug 2013 - Jan 2014 (5 months)
Provided entertainment in a highly interactive show Ensured excellent guest service through interaction by stimulating a cheerful and inviting environment Entertained crowds by interacting with guests while increasing their enthusiasm * Proficient in Mac and Windows * Microsoft Office Suite * Communications and Media