Mario Espinoza

• Provided designs for online sales and promotions.
• Created and prepared files for print.
• Responsible for new product photography and sales designs.
• Created and processed photos for Internet marketing.
• Managed new inventory and design file storage.
• Created promotional advertisements for Social Media Marketing.
• Filmed and edited videos for instructional and promotional purposes.
• Managed and tracked department project deadlines.
• Kept track of upcoming trends in the industry and applied them to current production ideas for future development

• Provided designs for “Official Kat Von D Merchandise.”
• Designed current shop business cards and billboard.
• Set up and managed photo shoots for new merchandise.
• Processed photos on photoshop for online release.
• Worked front desk at tattoo shop and managed paper work for clients.
• Managed store register and sold merchandise.
• Provided excellent customer service in English and Spanish to customers from all over the world in a fast pace environment.
• Handled Social Media accounts.

• Managed the sales team, ensuring all sales and service objectives were met including finding new products for the company to carry.
• Responsible for customer orders, answering customer queries, and providing detailed information on new products.
• Built a larger cliental through successful social media promotion and previous customer follow-ups.
• Responsible for proper paper work of new clients.

• Maintained a customer database for customers from all over the country.
• Responsible for handling loans and solving any problems pertaining to a specific error in mortgages.
• Handled In Bound Calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels including payment inquiry and reconciliation control units.
• Solicited loan modification programs to all customers.

• Provided excellent customer in a fast pace environment.
• Responsible for vendor/customer initiated transfers, claims, retail sales inventory, merchandising and sales reporting.
• Contact vendors for new items for sales promotions on a daily basis.
• Responsible for maintaining store appearance to exceed presentation requirements.
• Responsible for tracking product evaluation and promotional response by customers.
• Perform administrative and sales functions for all footwear.
• Liaison between buyers and vendors to track trends and anticipate requirements for merchandising materials and stock inventory.
• Responsible for all cash register reconciliation.