Jan 2014 - 2015 (1 year 8 months)
My key responsabilities in this position included contacting press and media in order to put Los Daytonas on the map of the top surf bands in Madrid.
As a Community Manager, one of my duties managing Los Daytonas official social network accounts, in addition to editing and translating each post into English before it being published.
Customer care assistant
2012 - 2014 (2 years)
My major responsabilities in this position included:
Effectively solve clients problem, using both E-mail and phone.
Provide pricing and delivery information.
Perform customers verification.
Record details of inquiries, questions, suggestions and complaints.
Record details of actions taken.
Communicate and coordinate with internal departments.