Richard Beauregard

Currently looking for a UX Manager/Director position.

• Lead the redesign efforts on Intralinks’ core product, ~$250M annually, as it transitioned from Flash Flex to a responsive web-based application using both internal and third-party vendor design resources
• Responsible for Intralinks’ suite of merger and acquisition products
• Directly managed and mentored a team of four UX designers
• Represented Intralinks as a judge and ran a workshop at the 2015 Dartmouth Hackathon

• Played a critical role in Staples reinvention aligning omni-channel, mobile and desktop user experiences across all business units and platforms
• Built a thriving global information architecture team from the ground up for the #3 global eCommerce company ($17B annually)
• Established consistency and gained efficiencies through the standardization of software tools and deliverables across the global information architecture team
• Provided global information architecture oversight for the redesign of Staples.com, Staples Advantage and Quill leveraging a shared set of interaction paradigms to establish consistency across the lines of business
• Created knowledge sharing opportunities within the global information architecture team with brown bag sessions and weekly project critiques
• Redesigned the Staples.com shopping cart, which resulted in a net $60M revenue gain.
• Led the Information Architecture design of Staples first native iPad App (4.5 Star Rated App)
• Designed Staples BOPIS experience that has resulted in 700k in shipping cost saved and generates over 150K in daily revenue

Originally hired as a consultant through Keane.
Hired full-time in November 2006

• Design Lead on a number of multi-year, multi-million dollar programs
• Estimated and budgeted over $650k of design work annually
• Managed work effort of three contract information architects
• Design Lead for all Fidelity Institutional mobile products (iPhone, iPad and Android) used by financial advisors and brokers
• Conducted user research and lead the analysis of 100 service associate interviews to gather requirements for the creation of a Windows Presentation Foundation (WPF) desktop application that will streamline existing workflows and save the firm thousands of person hours per month
• Extensive experience working with globally distributed development teams across the U.S. as well as India and Ireland using the Agile project management methodology
• Championed the creation of a standardize design handoff which resulted in a consistent transfer of specifications and assets to our development partners
• Created a new wireframing methodology, which enabled design and business sponsors to collaboratively turn requirements into fully realized wireframes in just a few days
• Hired as a full-time employee after working as a consultant through Keane

Principal Consultant at Fidelity Investments

• Promoted to Principal Consultant July, 2006
• Awarded K-Pin in July 2006 for Client Service Excellence
• Integral in growing Keane's presence at Fidelity from 10 consultants to over 85 in less than 12 months.
• Lead a multidisciplinary team of eight to create a vision prototype that served as a guide for the future state of investment research on Fidelity.com
• Design Lead on Fidelity Podcast project, which achieved over one million downloads
• Developed initial concepts for Fidelity Investments’ branded experience within the Financial Services section of Amazon.com


Senior Consultant at Fidelity Investments
• Conducted competitive research and early concept development at a wireframe stage for a potential future state of Fidelity.com

Clients: Gomez and H&R Block

• Worked with H&R Block's in-house User Experience team on the usability testing of their 2006 release of TaxCut, a software and web-based tax preparation application. Used Morae to capture user interactions as well as for noting taking to efficiently conduct multiple concurrent tests..

• Conducted expert reviews of Gomez’s web-based applications, which enabled them to initiate rapid improvements as well as provide a guide for long-term strategy to improve user experience. Provided guidance for Gomez’s first user research project.

• Conducted, analyzed, and reported findings for usability tests, expert reviews, heuristic evaluations, and field interviews for the health care, consumer goods, financial, and high tech industries
• Developed a new persona-based usability testing training methodology that exposes new facilitators to a variety of difficult participant types. This new methodology has proven successful in preparing new facilitators before they test actual participants and will be presented at UPA 2005 in Montreal
• Created information architectures and user interface designs, develop user profiles and personas, conduct task analysis, and perform both quantitative and qualitative analysis
• Hosted and judged the 2003 and 2004 MITX (formerly MIMC) Best in Show Award judging

• Developed a multi-facted business model that included partnering with other design and advertising agencies as well as servicing my own clients
• Created a flexible information architecture and template-based design that allowed Lionbridge to deploy five web sites within a few months with a consistent navigation structure and look and feel
• Won a 2005 Web Award for the Harrision Specialty Website
• Clients included PTC, Spalding Sporting Goods, The Holmes Group, and ZOOTS

• Created the identity and look-and-feel for a co-branded e-commerce store with Yahoo Shopping
• Lead designer for an e-mail newsletter with over one million subscribers. Changes made resulted in an increase in revenue and customer retention

• Managed a multidisciplinary team in the creation of a Flash-based marketing demo for Nokia
• Created the information architecture template system for all of Ziff Davis' nine web site brands, meeting an aggressive six month launch schedule

Senior Art Director
• Managed multiple teams on simultaneous projects
• Created concepts for an online ad campaign that won the Lipton Tea account
• Designed a comprehensive warranty site for IBM providing users with a single access point for all warranty information

Art Director
• Redesigned Cozone.com's (CompUSA) shopping process, reducing shopping cart abandonment by 50% in the first week of deployment
• Rebuilt the creative department with the Executive Creative Director following a staff turnover of more than 60% while maintaining existing client base and acquiring new business

• Proposed, created and implemented a plan to revise the information architecture and web site design for Putnam's enterprise web presence
• Created a template-based process for 401k plan sites which reduced the production time from two months to two weeks

• Designed Hatch and MIMC award-winning user experiences for Kraft Foods and FedEx improving their online brand presences
• Created a style guide for FedEx.com which was adopted by six other advertising agencies to create a consistent user experience across over 160 country websites

Managed the in-house web design department of a fast paced internet start-up, coordinating projects with freelance designers and illustrators resulting in the successful launch of Family Education Network’s website

Clients included: Interactive Factory, Delphi Internet Services, PixelDance Communications, Terry Swack Design