Rikki Robinson

• Redesigned Bokamper’s concept to target a new generation of guests. While solely responsible for all graphic pieces for 5 properties: promotion, design, proofing, print production and delivery coordination.
• Co-directs the marketing department that focuses on maintaining the concepts success, and prepares it for growth within the hospitality industry.
• Developed/built online brand that caters to emerging trends: website, social media and location/food photography.
• Oversees positive guest experience through communication and effective problem solving, in person, on the phone or online with a “guests come first attitude”.
• Organizes and manages on/offsite events that maintain strong brand appearance while pitching Bokamper’s MVP loyalty program to heavy trafficked areas i.e. Miami Dolphin’s Football Stadium.
• Stocks all locations with up to date material, controls inventory system and reorders within budget.

• In charge of all marketing/brand development: coordination, design and production of collateral
• Responsible for tradeshow coordination, sister companies brands and inventory/ordering
• Implementing and completing time sensitive projects with strict deadlines (up to 7 projects daily)
• Assisted in re-launching firms website (maintaining image) and SEO
• Overall in charge of improving and maintaining the company’s brand, including sister companies

• Managed, supervised and responsible for training all new staff
• Prepared daily store reports and time sensitive bank deposits
• Responsible for all store inventory
• Received a 100% in multiple work reviews

• Responsible for creative projects and branding designed for retail agents and consumers
• Designed and produced special holiday package materials for distribution
• Organized and created VIP package campaign for Fiji 2011

• Handled and maintained cash register averaging $1000/day, while interacting with customers
• Assisted training new employees. Stocking duties, side projects i.e. assisting disabled shoppers