Tabitha Barkley

 Processes and updates work orders using RR Donnelley software including Hagen, and Microsoft Excel.
 Communicates effectively and efficiently via Google Chat, email, or via phone call with the usage of Google Voice to various internal or external customers, RR Donnelley departments including the warehouse, vendors, and managers.
 Completes other various clerical tasks promptly.
 Supports all associated RR Donnelley departments in a kind, and professional demeanor with a variety of data entries.
 Produced a set of training notes for both current and future employees to use towards creating an overall work culture.

• Processed the daily 'Completed by Tech' QA among two separate U.S. regions through the usage of CBRE Service Insight, FM Pilot, and Microsoft Excel.
• Effectively and efficiently communicated via Microsoft Teams, email or via phone call to various departments, managers, and technicians.
• Contacted the CBRE call center regarding various issues. including obtaining proof of purchase invoices for the Finance Team.
• Completed other various administrative tasks including the updating of Preventative Maintenance work orders.
• Supported direct team members regarding questions or concerns to the best of my ability and knowledge.
• Created a procedural manual for my direct team to complete daily tasks.
• Had a professional yet personable tonality towards all associated team members, departments, and managers.

• Supported the shipping department with the development of the daily trucking manifest and other various clerical duties.
• Created ‘waves’ by releasing tickets to the warehouse production floor.
• Communicated efficiently yet professionally in a variety of ways including through live chat, email, or via phone call.
• Had a flexible and adaptable demeanor while working in other areas including the print room and mail assembly.

• Supported the print production process of various marketing materials including large publishing jobs for the client.
• Completed the post print production process by using specialized office equipment including bindery tools, oversized cutting machines, shrink-wrapping, laminating, and manually assembled marketing materials to be sent out through FEDEX or USPS.
• Would troubleshoot printers during peak print production times.