Binny's Beverage Depot
Jun 2014 - Present (7 years 3 months)
• Connect interpersonally with customers within a service-focused environment through face-to-face communication to create strong, long-lasting customer relations.
• Conduct and assess product research and customer feedback for best product selection and availability for suiting customer needs.
• Manage store system inventory, stocking, customer orders, to ensure customer satisfaction and store efficiency.
• Develop and modify merchandising strategies to increase product sales.
• Collaborated with a team to recruit, evaluate, train, and supervise over ten new employees.
R&D New Product Development/Quality Assurance Co-op
Jan 2013 - Aug 2013 (7 months)
R&D Co-op within Systems.
Creation of high level statistical analysis and presentation.
Project integration with Materials team.
New Product Development and Quality Assurance team member.
University of Minnesota Dining Services
Sep 2012 - Dec 2012 (3 months)
On catering staff:
• Served 500+ customers in a fast-paced environment during university programming.
• Performed on a team to effectively serve 45,000+ customers during special events.
• Coordinated guest orders and managed stadium suite stock and cleanliness to ensure guest satisfaction for 8 hour-long events.