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User-centered design | MX, Ecommerce

Theresa Giacobbe

Cincinnati, OH
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  • About
  • About

    User-centric product designer skilled in storytelling, strategy, and execution. Proficient at delivering end-to-end design that balances user needs, business goals, and technical feasibility to create intuitive experiences across systems. Partners with product management to align on success metrics, determine and prioritize opportunities for iteration, and create roadmaps. Champions design systems-- consistency, brand stewardship, usability, and best practices for inclusive design (WCAG). Fosters a culture of kindness and growth through curiosity, empathetic ways of working, and authenticity.

    A bit about me:

    I’m a creative nerd with a background in psychology! My unquenchable curiosity and ability to recognize patterns makes my work fun and challenging; kind of like putting a puzzle together.

    Of course, I don’t do it all alone—I design websites and user journeys and brand systems with the help of thoughtful, intelligent, and talented individuals from different disciplines that contribute their own expertise and experience to building something great. Our multidisciplinary gang collaborates and listens and gets to work— brainstorming, identifying pain points, and testing testing testing. Armed with my research and our collective input, I create prototypes (from low-fi wireframes to interactive prototypes), present these designs to stakeholders and C-level management, and finish off with well-organized annotation for a nice, clean handoff to our dev team to build out and A/B test. From there, there’s feedback and tweaking and concocting more iterations—as the project evolves and grows with each new discovery. Pretty cool, huh?

    I also enjoy reading, gardening, writing, trying out new recipes, and making art. You might also find me dancing in parades with Dance Flash Fusion or exploring new sights with my partner and our rescue pup, Forrest.

  • Education
    • BA Psychology
      University of Cincinnati
    • Graphic Design
      Cincinnati State Technical and Community College
  • Experience
    • Associate Product Designer
      Kroger Technology and Digital
      Cincinnati, OH
      Jun 2022 - Present (4 years)
      Product Designer within the Merchandising Experience division at Kroger. Proactively partners with engineering, research, and product management teams to create intuitive, data-driven digital products for the Pricing Strategy & Execution teams across the Kroger enterprise.
    • Senior Web Designer
      School Outfitters LLC
      Cincinnati Ohio, United States
      Employ user-centered approach to design solutions for multiple digital channels (web, mobile, and email) for ecommerce company. Research and implement usability best practices, collaborate within a cross-functional team to guide the user journey, and provide mentoring support to design team.
    • Marketing Graphic Designer
      Total Quality Logistics
      Cincinnati, United States
      (TQL) * Marketing Graphic Designer Delivered top-notch print and digital assets for Sales, Recruiting, Public Relations, Corporate Events and Engagement teams.
    • Graphic Designer
      Theresa Giacobbe Design
      Cincinnati, United States
      Developed exciting and impactful print and digital solutions for a wide scope of clients, from Fortune 500 brands to small businesses and non-profits.
  • Affiliations

    AIGA Cincinnati, Women in Design, Ladies That UX Cincinnati, Cincinnati Interaction Design Association (IxDA Cincinnati), Digital Customer Experience (CX), Girl Develop It Cincinnati,

    Cincinnati #learntocode Group, Cincinnati Split Testers, Women Who Code Cincinnati.

  • Industries
    • Advertising
    • Internet Applications
    • Mobile Apps
    • Non-Profit
    • Social Impact
  • Skills
    • Art Direction
    • Creative Suite
    • CSS
    • Graphic Design
    • Ideation
    • Prototyping
    • User Interface
    • UX Research
    • Web Design
    • Wireframing
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  • On Coroflot
    @theresagiacobbe, member since 2014
      • Followers 5
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